Job Summary:
We are seeking an experienced Front Office & Insurance Coordinator to join our dental practice. The ideal candidate will have hands-on experience with Dentrix and a strong background in insurance verification, billing coordination, patient communication, and front office operations.
Responsibilities:
- Verify dental insurance eligibility, benefits, and coverage.
- Submit and track insurance claims and pre-authorizations.
- Follow up on outstanding claims, denials, and unpaid balances.
- Enter and maintain accurate patient records in Dentrix.
- Schedule patient appointments and manage the daily calendar.
- Present treatment plans and discuss financial arrangements with patients.
- Process patient payments and maintain billing records.
- Coordinate referrals and required documentation.
- Provide exceptional customer service and patient support.
- Assist with general front office administrative duties.
Qualifications:
- Minimum 1–2 years of dental front office experience.
- Required experience using Dentrix.
- Knowledge of dental insurance verification, claims, and billing procedures.
- Strong communication and customer service skills.
- Excellent organizational and multitasking abilities.
- Bilingual English/Spanish preferred.
- Experience with treatment plan presentation is a plus.
Preferred Skills:
- Dentrix Software
- Insurance Verification
- Claims Processing
- Treatment Coordination
- Patient Scheduling
- Accounts Receivable Follow-Up
- Dental Billing
- Front Office Administration
Pay: $27.00 - $30.70 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
