POSITION SUMMARY
Responsible for performing secretarial office functions within the dental department including insurance verification, , greeting patients, answering phones and scheduling appointments.
SCHEDULE
Monday-Thursday 8AM-7PM;
No weekends
QUALIFICATIONS
High School Diploma/GED.
1 year of dental experience in a healthcare environment.
JOB RESPONSIBILITIES
- Performs selected clerical and administrative duties and assists physicians as part of the care team.
- Assists new patients to select a personal clinician
- Scans and updates patient E-charts prior to appointment with recent test results, images and correspondences.
- Responds to patient communications and transfers calls or delivers complete messages to the appropriate individual.
- Assembles E-charts for new patients and prepares E-charts for scheduled patients, requests patient information from outside sources as needed.
- Check patients in and out, verifies insurance/benefit coverage 48 hours prior to services.
- Collects co-pays and/or payment toward account balances before services are rendered.
- Ensures that a new patient information sheet is filled out on all patients annually and that necessary information changes are made at each visit.
- Maintains the computerized appointment schedule, schedules appointments and ensures patients receive appointment reminders, hospital procedures and/or surgeries following office protocol.
- Record information on logs, ledgers and deposits accurately and neatly, and copies logs and records as needed.
- Delivers incoming mail and/or packages to the proper person upon receipt, processes outgoing mail and distributes faxes.
- Participates in educational activities and programs as needed and required.
- Active participant in Medical Home Care Team including team huddles.
- Maintains office supplies/equipment and notifies supervisor directly of any problems.
- Maintains strict confidentiality, treats staff, physicians, patients and visitors with respect.
- Distributes patient surveys.
- Takes required training courses as identified by administration or direct supervisor.
- Performs other related work tasks or projects as required.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- Able to work Monday-Thursday 8AM-7PM
Experience:
- healthcare: 1 year (Preferred)
Ability to Commute:
- Hinesville, GA 31313 (Preferred)
Work Location: In person
