One of Tulsa's best and busiest Lawn Services is needing an experienced professional Customer Service Representative. Bilingual is preferred.
CSR will be talking to customers to discuss company services offered, help to resolve customer concerns, take payments, call customers before service date to make sure no pets or locked gates on property.
Must be computer efficient will be trained to use the Real Green Software System.
Must be a pleasant personality, and wanting to help customers. Hours are Monday-Friday 8am-5pm with 1 hour lunch. Or can work an 8am-4pm shift by bringing lunch and eating in company breakroom but still answering phones will at lunch.
The office is upstairs (must be able to physically climb 12 stairs).
Drug screen and background check required.
Job Overview
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Duties
- Respond to customer inquiries via phone, email, and in-person
- Process orders
- Provide product information and pricing details
- Resolve customer complaints in a professional manner
- Maintain customer records and update account information
- Collaborate with sales and marketing teams to ensure customer satisfaction
Qualifications
- Strong communication skills both verbal and written
- Proficient in computerized systems for data entry and order processing
- Ability to analyze customer needs and offer suitable solutions
- Excellent phone etiquette and interpersonal skills
- Multilingual abilities are a plus
- Prior experience in customer support or sales is advantageous
If you are a dedicated individual with a passion for delivering top-notch customer service, we welcome you to apply for this rewarding position.
Job Type: Full-time
Pay: $18.00 per hour
Shift:
Application Question(s):
- Strong computer software and skills
Experience:
- Customer support: 2 years (Required)
- Data entry: 3 years (Required)
Language:
- Spanish / English (Required)
Work Location: In person
