CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission-driven team committed to providing exceptional patient care and a collaborative clinical environment.
CEENTA is seeking a detail-oriented and patient-focused Refractive Cataract Surgical Scheduler to coordinate surgical care and support our physicians and clinical teams. In this role, you will serve as a key liaison between patients, providers, and care teams to ensure seamless surgical scheduling and an exceptional patient experience.
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Schedule all refractive cataract and laser surgical procedures, including post-operative visits.
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Counsel patients on premium intraocular lens (IOL) options and pricing.
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Serve as liaison between physicians, clinical teams, and patients.
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Verify physician orders, CPT codes, and diagnoses.
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Prepare surgical documentation including consents and clinical notes.
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Coordinate surgical equipment and scheduling logistics.
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Manage physician block time and improve scheduling efficiency.
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Respond to patient inquiries and provide pre/post-op instructions.
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Document patient communications in EHR.
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Ensure correct scheduling of procedures and resources.
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Assist clinical teams as needed.
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Coordinate surgical schedules, communicate with patients and providers, prepare documentation, and ensure patients are fully prepared for procedures.
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Shift schedule will fall between Monday – Friday, 8:00 AM – 5:00 PM
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Hours may vary based on clinic and physician needs
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High school diploma or equivalent required
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Minimum 1 year of experience in a medical setting required
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Preferred: surgical scheduling, insurance verification, Epic experience
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Strong attention to detail
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Knowledge of medical terminology and workflows
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Excellent communication skills
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Ability to multitask in fast-paced environment
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Proficiency in Microsoft Office and healthcare systems
