Job Overview
We are seeking a dynamic and highly organized Logistics Office Admin / Customer Service Representative to join our team. In this pivotal role, you will serve as a key point of contact for our clients and internal teams, ensuring seamless coordination with dispatch and our customers. Your expertise will drive efficient order processing, transportation planning, and warehouse operations. With your proactive approach and deep understanding of logistics systems, you will help optimize our processes, improve customer satisfaction, and support the overall operational excellence of our organization. This role offers an exciting opportunity to leverage your logistics knowledge in a fast-paced environment dedicated to continuous improvement and innovation.
Duties
- Provide excellent customer service
- Track and trace freight, ensuring timely delivery and communication
- Coordinate with warehouse staff and dispatchers for cargo movement
- Bill shipments accurately and follow company procedures
- Perform administrative and cross-departmental support tasks
Skills
- Client Service skills
- Quality Focus
- Problem Solving
- Freight Forwarding Knowledge
- Documentation skills
- Listening
- Resolving Conflict
- Ability to Multi-task
- Basic Computer Knowledge
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
