20175
Job Title: PSR/Front Office (Chiropractic Office)
Location: Raleigh, NC
Start Date: August 18th (or sooner for the right candidate)
Employment Type: Full-Time
Position Overview:
Our esteemed client in Raleigh, NC, is seeking a highly skilled Medical Receptionist/Patient Services Representative (PSR) to join their dynamic front office team. This role is pivotal in providing exceptional customer service and administrative support within a thriving medical environment. The ideal candidate will be polished, professional, and reliable, with bilingual skills being highly preferred.
Key Responsibilities:
- Front Office Management: Serve as the first point of contact for patients and visitors, delivering a welcoming and friendly atmosphere.
- Patient Coordination: Facilitate patient check-in and check-out processes efficiently, ensuring a smooth and timely experience for all patients.
- Phone Management: Answer phone calls promptly, addressing inquiries, scheduling appointments, and directing calls as necessary.
- Insurance Verification: Conduct insurance verification and gather necessary information to facilitate referrals; experience with referrals is required.
- Electronic Medical Records (EMR): Utilize Genesis Clinic Minds Chiropractic Software to manage patient records and documentation.
- Communication: Maintain effective communication with medical staff and patients, ensuring all parties are informed and supported.
Qualifications:
- Previous experience in a medical receptionist or patient services role preferred.
- Familiarity with insurance verification and referral processes required.
- Proficient in using EMR systems, with experience in Genesis Clinic Minds a plus.
- Strong organizational skills and attention to detail.
- Ability to thrive in a fast-paced environment while maintaining professionalism.
- Bilingual capabilities are highly preferred.
Work Schedule:
- Monday, Wednesday, Thursday: 8:00 AM - 6:00 PM (Lunch from 12:30 PM - 2:00 PM)
- Tuesday: 1:30 PM - 6:00 PM
Pay: $18.00 - $20.00 per hour
Benefits:
Experience:
- Chiropractic: 1 year (Required)
- Check in/Check out: 1 year (Required)
- Medical Insurance Verification: 1 year (Required)
- Medical Appointment Scheduling: 1 year (Required)
- Medical receptionist: 1 year (Required)
- EMR/Genesis Clinic Minds: 1 year (Preferred)
Language:
Work Location: In person
