Job Overview
This position offers the opportunity to work independently in the field while being part of a collaborative remote team that supports healthcare providers in understanding and complying with Medicaid program requirements. The role combines in person provider engagement with remote reporting and coordination responsibilities. The ideal candidate will play a key part in building provider relationships and ensuring high standards of compliance and service delivery across a defined territory in the Dallas area. A reliable vehicle and willingness to travel extensively are required.
Duties
This role involves traveling to provider to conduct face to face visits in the assigned territory Dallas area, both scheduled and unscheduled, to ensure compliance with Medicaid policies and foster positive provider relationships. The individual must manage their own territory, stay updated on policy, utilize internal tools and reports, and participate in team and training activities while working independently from home.
- Serve as a remote field representative responsible for managing and servicing a designated territory.
- Conduct scheduled and unscheduled face to face visits with providers to ensure adherence to Medicaid policies and procedures.
- Travel daily within the assigned territory, up to 3 hours in each direction from home, using a reliable personal vehicle. Reimbursement 70 cents per mile.
- Maintain a strong working knowledge of Medicaid policies, internal processes, and available provider resources.
- Independently manage workload and territory using various reporting and tracking tools.
- Monitor personal performance and workflow to ensure timely and accurate completion of assigned tasks.
- Establish and maintain positive, professional relationships with providers, peers, and internal workgroups.
- Actively participate in remote team trainings, workgroups, and collaborative initiatives.
- Meet all contractual and program obligations while promoting a consistent and professional presence in the provider community.
Qualifications
- Technical Proficiency; Knowledge of Medicaid policy, provider resources, and internal applications, proficiency in Microsoft Office.
- Interpersonal Communication; Ability to establish and maintain positive relationships with providers and peers.
- Self Management; Capability to work independently, self monitor, and manage a daily travel based schedule.
- Analytical & Reporting Skills; Utilize reports to manage workload and monitor progress effectively.
- Adaptability; Work remotely while handling a mix of individual and team responsibilities.
Willingness to travel:
Work Location: Hybrid remote in Dallas, TX 75201
