Desktop Support Technician – Healthcare Contract (Paragould, AR)
Available Roles: 1
Location: Paragould, AR
Rate: $28 /hour plus benefits including Health, Dental, Vision, 401K
Start Date: ASAP
End Date: 12/1/26
Must be local to Paragould, AR and surrounding areas – Fully Onsite
Schedule: 40 hours a week (8am-5pm)
Onboarding Requirements: Drug Test, Background Check,
Out of Pocket Clinical Compliance: TB Blood Test, MMR, and Varicella
Requirements:
- 1+ years of IT Desktop Technician or equivalent IT experience
- Healthcare or Epic experience are major plus but not required
- New IT Graduates are welcome to apply
Role & Responsibilities
- Technicians will be responsible for the deployment of devices in support of an exciting initiative to deliver enterprise scale Epic EMR to a health system.
- These devices include workstations, thin clients, printers, e-signature pads, bar code scanners, and other end-user devices that integrate with the Epic EHR.
- Technicians will also be testing each device in the weeks and months prior to go-live.
- Testing workstations and peripheral devices, using Epic software modules and executing Epic test scripts, to ensure printing queues are created and printers are mapped to the correct workstations, and peripheral devices are working as expected.
- Viewing, creating, and modifying Excel worksheets.
- Providing detailed information on each failed workstation or device, using Epic modules and Epic test-script outputs, to ensure proper and efficient turnaround times for failure troubleshooting and resolution.
- Understand expected results and document failures effectively based on test script requirements.
Job Type: Contract
Pay: $28.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience:
- Healthcare : 1 year (Preferred)
- Epic : 1 year (Preferred)
- Computer, Workstation, and Peripheral : 1 year (Preferred)
Location:
- Paragould, AR 72451 (Preferred)
Ability to Commute:
- Paragould, AR 72451 (Required)
Work Location: In person
