Job Overview (Office Admin. / Plumbing Dispatcher)
We are seeking a dynamic and highly organized Office Administrator / Dispatcher to join our team. This vital role combines administrative excellence with dispatching responsibilities to ensure seamless operations between service technicians and customers. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional communication skills, and attention to detail. Your proactive approach will help coordinate incoming jobs, manage schedules, and support technicians in the field, all while maintaining excellent phone etiquette and data accuracy. This position offers an exciting opportunity to contribute to a fast growing company
. Responsibilities
- Coordinate and dispatch jobs to technicians in the field using our in house CRM
- Maintain accurate data entry for incoming leads and costs.
- Communicate effectively with customers and technicians.
- Monitor fleet operations, including tracking via GPS, and logistics coordination.
Qualifications
- Preferred experience in dispatching within a service based business (preferably plumbing)
- Excellent communication skills coupled with professional phone etiquette for interacting with drivers, clients, and vendors
- Ability to multitask effectively using multi-line phone systems while maintaining accuracy
- Valid drivers license
- Training will be provided
Join us to be part of a vibrant team dedicated to bringing the best services possible to new and existing customers!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
