1. Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, tennis and games room,
2. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
3. Comply with all Four Seasons’ policies and procedures
ESSENTIAL FUNCTIONS:
1. Set-up and maintain spa including refreshments, locker rooms, work out areas, tennis, pre-treatment area and games room.
2. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.
3. Assist guest to their appointments as they relate to the Spa services
4. Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
5. Work harmoniously and professionally with co-workers and supervisors.
NON-ESSENTIAL FUNCTIONS:
1. Assist guests with use and set-up of fitness machines, croquet, tennis equipment,
2. Liason/introduce guests to spa services practitioners (massage therapists, fitness instructors and tennis pros, etc.)
3. Retrieve and fold towels
4. Retrieve, deliver, and store/set-up products from purchasing
5. Clean and stock waiting area
6. Assist other staff with set-up and breakdown of their respective treatment areas (massage therapists, fitness instructors and tennis pros, etc.)
KNOWLEDGE AND SKILLS:
Education: High school education or equivalent experience
Experience: 6 months in hospitality industry work and or fitness, health club related work
No. of employees supervised: Zero
Travel required: None
Hours required: Eight hour shift; scheduled days and times may
vary based on need.
What to Expect:
- Be part of a cohesive team with opportunities to build a successful career with global potential
- Discounted RTD Flex Pass for employees
- 401k participation with a company matching program
- Complimentary stays at Four Seasons worldwide (subject to availability)
- Complimentary employee meals prepared by the culinary team
- Complimentary dry cleaning of employee uniforms
Anticipated start date for this role is July 20, 2026.
Learn more about what it is like to work at Four Seasons, visit us:
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https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
