About Us
We are a fast-growing, established home improvement company dedicated to delivering top-tier quality and exceptional service on every project. We take pride in our workmanship and are seeking a proactive, hands-on Operations Manager to lead our day-to-day business operations, optimize our warehouse efficiency, and ensure our clients receive a smooth, professional experience.
Position Overview
We believe that standard-setting leadership comes from understanding our work from the ground up. As our Operations Manager, you will start by working directly within our installation department to gain a deep, hands-on understanding of our home improvement products, field processes, and team dynamics.
Once onboarded, you will transition into driving operational excellence—managing inventory, streamlining warehouse workflows, overseeing service issues, and handling key customer interactions.
Key Responsibilities
- Hands-On Onboarding: Work directly alongside our installation team to master our home improvement products, field workflows, and operational foundation.
- Inventory & Purchasing: Oversee, order, and receive job materials and products to ensure crews have everything needed for upcoming installs.
- Warehouse & Logistics: Organize and structure warehouse inventory to eliminate friction and keep installation teams running efficiently.
- Customer Relations & Billing: Serve as a primary point of contact for homeowners, providing order updates, setting expectations, and collecting payments.
- Service Issue Resolution: Proactively manage service requests and resolve client issues to protect our reputation for quality service.
Qualifications & Skills
- Proven experience in operations, logistics, warehouse coordination, or construction/home improvement management.
- Willingness to work hands-on in the field/installation environment during the initial training phase.
- Strong organizational habits, inventory tracking, and process-improvement skills.
- Confident communication and customer service skills (comfortable collecting payments and resolving jobsite issues).
- Self-motivated problem solver who thrives in a fast-paced environment.
Benefits
- Health, Dental, & Vision Insurance (Available after 90 days)
- Life Insurance (Available after 90 days)
- Competitive hourly pay ($28–$34/hr DOE)
- Consistent schedule: Monday through Friday, 8:00 AM – 4:30 PM (No weekends!)
How to Apply
If you are a hands-on leader ready to dive in, learn our home improvement business from the ground up, and keep our operations running smoothly, submit your resume today!
Pay: $28.00 - $34.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
