Truck Boss
Company: Northwest Industrial Services LLC
Location: Spokane Valley, WA
Job Type: Full-Time
About the Role
Northwest Industrial Services is seeking a hands-on, proactive Truck Boss to take command of daily fleet dispatch, Roll-Off Dumpster & Container division oversight, and driver safety execution.
You will be a central operational leader—managing afternoon dispatch setups for following-day routes, leading early-morning driver send-offs, conducting active driver ride-alongs, coordinating directly with customers, aligning closely with our Safety Director, collaborating daily with shop technicians and partner company leadership, and providing occasional weekend support for operational issues. If you thrive in a fast-paced industrial environment, understand heavy fleet maintenance, and know how to keep drivers safe and accountable, this role is for you.
Daily Duties & Responsibilities
- Early Morning Send-Offs & Operations: Lead early morning driver check-ins, oversee initial send-offs, and ensure the fleet leaves the yard on time.
- Afternoon Dispatch & Route Planning: Manage and execute all route dispatching in the afternoons for the following day to ensure seamless operational flow.
- Roll-Off Dumpster & Container Division Leadership: Direct day-to-day operations, drop-offs, pickups, and scheduling for the Roll-Off division. Work directly with customers to coordinate placement, swapping, and servicing for Roll-Off Dumpsters and Containers.
- Driver Ride-Alongs & Field Evaluations: Conduct regular driver ride-alongs to evaluate route efficiency, assess driving habits in real-world settings, mentor new hires, and reinforce safety and customer service standards on site.
- Shop & Partner Collaboration: Work hand-in-hand with the Shop Coordinator, shop technicians, and partner company management to prioritize fleet repairs, PM schedules, and asset readiness.
- Safety & Telematics Management: Partner closely with the Safety Director to coordinate monthly safety programming, attend safety meetings across various divisions, and manage driver follow-ups.
- Targeted Driver Coaching: Assign and track targeted remedial courses via Infinit-I for drivers who trigger safety events on Samsara telematics.
- Timekeeping & Compliance: Track driver hours, route execution, and operational logs via Connecteam and Samsara.
- Weekend Operational Support: Provide occasional weekend dispatch assistance or phone support to handle high-priority loads or urgent field situations.
Qualifications & Requirements
- Experience: 3–5+ years in operational supervision within heavy trucking, roll-off dumpster and container services, waste management, or industrial logistics.
- Field Leadership: Willingness and capability to conduct in-cab driver ride-alongs and field observations on active job sites.
- Customer Relations: Strong communication skills to directly coordinate Roll-Off Dumpster and Container servicing schedules with commercial and residential customers.
- Licensing: Valid Driver’s License with a clean driving record. Commercial Driver's License (CDL) is NOT strictly required, but strongly preferred (Class A or B is a big plus).
- Telematics & Safety Tools: Hands-on experience with fleet telematics (Samsara) and digital safety training tools (Infinit-I).
- Availability: Early morning start availability for driver send-offs, with occasional weekend availability for urgent operational updates.
- Cross-Division Leadership: Proven ability to coordinate effectively across multiple job sites, division groups, and executive management.
- Fleet Understanding: Knowledge of heavy commercial vehicles, roll-off dumpster and container transport systems, and general maintenance needs.
Pre-Employment Requirements
- Drug & Alcohol Screening: Successful completion of a pre-employment drug and alcohol screen, as well as participation in ongoing random drug and alcohol testing as part of our Drug-Free Workplace policy.
- Background & Driving Record Check: Ability to provide proof of age (18+), proof of eligibility to work in the U.S., and an acceptable 3-year driving abstract.
- Equal Opportunity Employer: Northwest Industrial Services LLC is an Equal Opportunity Employer (EEO) complying with ADA and Civil Rights standards.
- Employment at Will: Employment with Northwest Industrial Services LLC is at-will.
Compensation & Benefits
- Salary: $70,000 – $85,000 / year (Depending on Experience)
- Comprehensive Healthcare: Medical (Premera/Blue Cross) & Dental (Delta Dental) with 75% of employee premium company-paid. Supplemental AFLAC / Colonial Life coverage options available.
- Retirement Plan: 401(k) with a 4% company match.
- Paid Time Off: Paid time off (PTO) with tenure-based accrual increases and annual carryover allowances.
Perks & Company Culture
- Vehicle Allowance: Vehicle Allowance considerations.
- 100% Paid Training & Growth: Fully company-paid technical training, specialized seminars, and professional development.
- Family-Oriented Culture & Team Events: We value our team and host regular employee and family appreciation events—including days at Silverwood Theme Park, Spokane Indians baseball games, and local event tickets.
- Direct Impact: Direct leadership role working hand-in-hand with ownership and senior management.
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Application Question(s):
- Tell me about your experience managing daily dispatch and fleet scheduling. What size fleet and driver team have you managed, and how do you handle early morning send-offs or last-minute afternoon rerouting?
- We track fleet performance and safety using telematics and digital training tools (such as Samsara and Infinit-I). Have you used these or similar platforms, and how do you use them to coach drivers when safety events occur?
- This role requires being out in the field conducting driver ride-alongs and evaluating equipment operations on site. How do you approach coaching drivers in person while maintaining a strong, respected relationship with the crew?
- Have you directly coordinated dumpster/container drop-offs, swaps, and customer scheduling in a fast-paced environment? How do you handle a customer demanding an urgent container swap when your schedule is already full?
- This position requires early morning starts for driver send-offs, afternoon dispatch setups, and occasional weekend support for high-priority driver/customer needs. Does this schedule align with your availability?
Work Location: In person
