Job Summary
We are looking for a friendly and dependable Dental Receptionist to become part of our growing dental practice. This role is key to keeping our office running smoothly and ensuring patients feel welcomed and well cared for from the moment they walk in or call. As the front desk lead, you’ll balance patient interaction with administrative responsibilities such as scheduling, record management, and insurance coordination. The right candidate is organized, comfortable with technology, and familiar with dental terminology and electronic health records. If you enjoy working in a fast-paced environment and take pride in providing excellent service, we’d love to meet you.
Responsibilities
- Welcome patients in a warm, professional manner and create a positive first impression
- Schedule and manage appointments using dental practice software such as Open Dental
- Verify insurance coverage and complete eligibility checks prior to appointments
- Collect payments, including co-pays and outstanding balances
- Review and update patient information accurately within electronic health records (EHR)
- Answer and manage multi-line phone systems, responding to patient questions and appointment requests
- Assist with insurance claims, submissions, and follow-ups on denied or unpaid claims
- Process patient intake forms, update medical histories, and maintain HIPAA compliance at all times
- Perform general administrative tasks such as filing, data entry, and record organization
- Work closely with clinical staff to support efficient daily operations and timely patient care
Qualifications
- Previous experience as a Dental or Medical Receptionist, with dental office experience strongly preferred
- Working knowledge of dental terminology
- Experience using EHR systems, preferably Open Dental
- Familiarity with insurance verification and billing processes
- Strong computer skills, including Microsoft Office and practice management software
- Excellent communication and customer service skills, with the ability to handle confidential information responsibly
- Bilingual skills are a plus
- Highly organized with strong attention to detail
- Ability to multitask and remain professional in a busy clinical environment
Why Join Us
As a Dental Receptionist on our team, you’ll play a vital role in shaping each patient’s experience. We value team members who are proactive, positive, and committed to providing exceptional service. Your administrative skills and patient-focused approach will directly contribute to the success of our practice and the comfort of those we serve.
Pay: $21.00 - $24.00 per hour
Expected hours: 40.0 per week
Work Location: In person
