Cole Chrysler Dodge Jeep and Ram in San Luis Obispo has an immediate opening for an Automotive Service Technician. Cole Chrysler Dodge Jeep and Ram is a family-owned business that has been a member of the San Luis Obispo business community for over 73 years.
Customer satisfaction is an integral component of the total customer experience as an A/B Technician, your role is vital to customer satisfaction.
Pay Scale:
- $70,305 - $197,000. The factors are: Hourly Wage and Production Bonus
RESPONSIBILITIES & QUALIFICATIONS
- Provide a high quality of work at a productive rate. Completing repairs according to published procedures and following established safety guidelines. Our expectation and goal is that all technicians collectively average 40 hours per week.
- Cleaning, tagging and bagging replacement parts
- Reviewing technical bulletins and service publications as they become available.
- Attending and participating in the training programs recommended by the Shop Foreman and management
- Adhering to warranty policies when assisting other Dealership Team members in completing warranty information
- Learning and using proper repair methods, including the use of special tools.
- Delivering an exceptional customer experience. You are expected to treat a customer as you would a guest in your home. This level of service creates a strong and lasting impression on the customer and goes a long way toward creating an exceptional customer experience.
Experience Required:
- Deep understanding of automobiles and speedy diagnostic abilities
- Effective analytical and communication skills and eagerness to improve
- Ability to learn new technology, repair and service procedures and specifications
- Ability to operate electronic diagnostic equipment
- ASE Certification/Technical degree (preferred)
- At least one year in a service department
- Valid driver’s license and clean driving record
We Offer:
- A very busy service department
- A strong service advisor team
- A team of parts advisors that are efficient and attentive
- Proprietary diagnostic tools and software for you to succeed
- Factory training
- Uniforms provided and laundered
Benefits:
- Medical
- Retirement (401k) plan
- Paid vacation
- Paid holidays
- Paid sick leave
- Mon-Fri Hours 8am-5pm
- Clean and safe work environment
Job Type: Full-time
Pay: $70,305.00 - $197,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Ability to Commute:
- San Luis Obispo, CA 93401 (Required)
Work Location: In person