Overview
We are seeking a dedicated and organized Intake Coordinator to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and clients, ensuring a smooth and efficient intake process. Your energetic approach and attention to detail will help facilitate seamless communication between patients, healthcare providers, and administrative staff. This position offers an exciting opportunity to contribute to quality patient care while supporting the operational excellence of our medical practice.
EMR: KANTIME
Responsibilities
- Greet patients and clients warmly, establishing a positive first impression and guiding them through the intake process
- Collect, verify, and update patient information using electronic health records (EHR) and patient management software
- Schedule appointments, follow-up visits, and coordinate referrals in accordance with healthcare policies
- Maintain patient confidentiality by adhering strictly to health regulation policies and privacy standards
- Assist with medical administrative support tasks such as data entry, document management, and insurance verification
- Communicate effectively via phone and client correspondence to answer inquiries, provide appointment reminders, and relay important information
- Support the medical team by managing documentation related to health insurance claims, billing processes, and compliance requirements
Qualifications
- Proven experience in a medical office setting or healthcare environment with strong knowledge of medical terminology and health regulation policies
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with patient management software or EMR/EHR systems
- Excellent customer service skills with the ability to communicate clearly and professionally with diverse populations
- Strong organizational skills with attention to detail in managing electronic health records (EHR) and maintaining accurate documentation
- Experience with dental or medical office procedures is a plus
- Knowledge of health insurance processes and maintaining patient confidentiality at all times
- Ability to handle phone communication efficiently while managing multiple tasks in a fast-paced environment
Join us in making a difference by providing exceptional patient care through efficient intake processes! We value energetic individuals who thrive on helping others while supporting our healthcare team’s success.
Pay: $24.63 - $29.67 per hour
Work Location: In person
