Cam Security is seeking a detail-oriented and organized Billing & Operations Coordinator to join our team. This is a hybrid administrative and operations position with a primary focus on customer billing, payment processing, collections, and account maintenance, along with secondary responsibilities supporting our inventory and warehouse operations.
This position is a great fit for someone who is comfortable working with numbers and computer systems but also enjoys variety and doesn't mind stepping away from the desk to help receive, organize, and prepare equipment.
Key Responsibilities
Billing & Administration
- Prepare and process customer invoices for equipment, installations, service, and recurring accounts.
- Process and post credit card, check, cash, and online payments.
- Maintain customer billing, recurring payment, and account information.
- Review past-due accounts daily and follow up with customers regarding outstanding balances.
- Perform auto-pay audits and follow up on declined or outdated payment information.
- Process account cancellations and stop-billing requests.
- Assist with accounts payable and other Billing Department functions as needed.
- Maintain accurate records across QuickBooks, CRM, and other company systems.
Inventory & Warehouse Support
- Receive, verify, record, and stock incoming equipment and supplies.
- Organize and maintain warehouse and stockroom inventory.
- Pull and prepare equipment for scheduled technician jobs.
- Issue equipment and process unused or returned inventory.
- Assist with inventory counts, cycle counts, and audits.
- Route returned equipment for testing, restocking, warranty/RMA processing, or disposal.
- Track shipments and report discrepancies to the Inventory Manager.
- Support established inventory tracking and control procedures.
Qualifications
- Previous billing, accounts receivable, bookkeeping, or administrative experience preferred.
- QuickBooks or similar accounting software experience preferred.
- Strong attention to detail, organization, and follow-through.
- Comfortable working with numbers, customer accounts, and multiple computer systems.
- Professional communication and customer service skills, including collection follow-up.
- Ability to manage multiple priorities and work both independently and as part of a team.
- Comfortable performing both office-based duties and hands-on warehouse/inventory work.
- Security industry experience is helpful but not required; training will be provided.
What We're Looking For
We're looking for someone who is dependable, accurate, organized, and willing to learn. The ideal candidate enjoys variety, takes ownership of their work, and is equally comfortable resolving a billing discrepancy, communicating with a customer, or helping organize equipment in the stockroom.
Pay: $4,500.00 - $6,000.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
