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Staff Development Specialist - FNS/Work First Trainer

Johnston County, NC -
Johnston County, NC

Job Details

Full-time
$59,313.18 - $100,832.41 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
401(k) matching
Life insurance

Qualifications

Training program design for professional development
Nutrition
Performance reviews
Program design
Procedural guides
Coaching
Job-specific skills training (staff training program)
Mid-level
User training (technical support)
Adult education instructional development
Technical user customer support
Learning styles adaptability
Schedule management
Policy & process development
Case review audits
Compliance training programs
Case management
Social service program quality assurance
Instructional adaptability
Mentoring
Instructor-led training (training delivery method)
Educational program evaluation
Training outcomes evaluation for professional development
Educational program planning
Workshop facilitation experience
End user technical writing
Adult learning
Adult education
Audit support
Educational content composition projects

Full Job Description

Johnston County is an Equal Opportunity Employer.

Description

This is a reposting, all previous applicants are still being considered.

Johnston County Department of Social Services has an immediate opening for a FNS - Work First Staff Development Specialist. The FNS - Work First Staff Development Specialist provides training to all Food and Nutrition Services and Work First staff. This position reports to the Economic Services Division Director.

Duties and Responsibilities

Develop, design and write the Food and Nutrition Services and Work First curricula to enhance the competency of individual employees and ensure agency wide compliance.
Develop written reference materials, facilitate training workshops, and staff information sessions.
Train on the NCFAST system and monitor the employees progress
Develop and facilitate coaching activities, mentor staff, conduct assessments and perform daily interactions with staff
Develop non-disciplinary work plans for trainees
Assist managers and supervisors in identifying staff needs, areas of job deficiencies, objectives, work performance and training through case reviews
Develop, recommend and assist in implementing standardized work methods and practices
utilizing live cases
Keep abreast of policy changes; interpret laws and policies regarding all Food and Nutrition and Work First programs to ensure that new and existing staff receives the same information.
Provide “over the shoulder” support to staff by assisting them with troubleshooting problems in the NC Fast System
Serve as an additional liaison between other agency departments in order to obtain clarification on specific policies and procedures, when staff have questions which cannot be readily found in the user manuals or policy.
Assist with mandated auditing of Economic Services programs to assist workers
understanding of audit process and reason for case corrections
Attend meetings, workshops etc. as required to enhance job knowledge and skills.

Other duties may be assigned such as Shelter or Emergency Management duties during a disaster.

Knowledge, Skills and Abilities

In depth understanding of Food and Nutrition Services (FNS) and Work First (WF) policies, procedures and regulations, including federal and state guidelines.
Considerable knowledge of the agency's organizational rules, policies, and procedures.
General knowledge of basic training and curriculum writing skills.
Familiarity with training methodologies, adult learning principles and instructional design.
Awareness of quality assurance standards and compliance requirements within the FNS and WF programs.
Organizational and time management skills to plan, deliver and track multiple training sessions.
Ability to interpret and apply complex FNS and WF policies to real world case scenarios.
Ability to train staff at varying levels of experience and adapt methods to different learning styles.
Ability to evaluate training effectiveness and adjust materials or approaches as needed.

Desired Education and Experience

Three years of experience as a caseworker in the FNS and WF program, preferably with one year of training experience; or an equivalent combination of training and experience.

Additional Information: Applications will be accepted until the position is filled. This position may close at any time.

*Please document all work history relevant to the position for which you are applying.* Qualification for the position and salary determination are based on years of experience. Failure to document your complete work history may affect the qualification determination and salary. Electronic applications cannot be amended once submitted.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.

Important Pre-Employment Information:

If the position requires a degree, official transcripts must be submitted within 30 days of hire.
A pre-employment reference check will be conducted.
A background check may be required and may include criminal history, motor vehicle records, sex offender registry checks, pre-employment drug screening, SBI fingerprinting, and, if applicable, a National Practitioner Data Bank (NPDB) check.
A conviction record does not automatically disqualify you from employment, unless otherwise required by state law. Each situation is reviewed on a case-by-case basis.

Description

Duties and Responsibilities

Knowledge, Skills and Abilities

Desired Education and Experience

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