Spa Urbana Holistic Wellness, a certified green luxury day spa in downtown Boise, is looking for a warm, organized Spa Coordinator to join our team part-time. You'll be the first face our clients see — managing the front desk, coordinating schedules, and keeping the spa running smoothly behind the scenes.
This role would also suit someone currently in school working toward licensure in esthetics, massage therapy, or a related field — the part-time schedule can work well alongside class hours, and it's a great way to be immersed in the spa industry. Spa experience is preferred but not required if you bring the right attitude, reliability, and a genuine love of the spa and wellness world.
Responsibilities
- Greet clients warmly and guide them through their spa visit, including robe/slipper and locker room set-up
- Manage appointment scheduling in our spa booking software, balancing staff and treatment room availability
- Answer multi-line phones and respond to client text messages promptly and professionally — confirming bookings, fielding questions, and directing calls
- Check clients in and out, and open/close the cash drawer at the start and end of shifts
- Keep client records accurate and up to date in our booking system
- Coordinate daily schedules with therapists and estheticians to keep appointments flowing smoothly
- Handle light admin work — proofreading, correspondence, supply organization
- Manage laundry and cleaning duties so treatment rooms and common areas stay spa-fresh and guest-ready
Qualifications
- Strong organizational skills and attention to detail
- Comfortable with Microsoft Office / Google Workspace
- Solid computer literacy — data entry, calendar management, comfort learning spa booking and text-communication software
- Professional phone, text, and customer service etiquette
- Front desk, clerical, hospitality, or spa/salon experience a plus
- Able to multitask and stay calm in a fast-paced environment
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Professional development assistance
- Retirement plan
Work Location: In person
