Key Responsibilities:
Business Development Support
- Partner closely with Business Development & Sales to advance strategic growth initiatives across all business channels (Retail, Foodservice, Wholesale, Club).
- Conduct market and commodity research, including pricing trends, seasonal shifts, and competitive activity.
- Prepare customer-ready materials: sales decks, product specs, pricing sheets, program proposals, and follow-up communications.
- Maintain CRM accuracy, track pipeline activity, and ensure timely movement of leads and opportunities.
- Coordinate with operations, procurement, and logistics to support new customer onboarding and program launches.
Daily Sales Execution
- Serve as a reliable point of contact for customers, ensuring timely responses on pricing, availability & order status.
- Manage order entry, confirm product specs, verify inventory, and coordinate with shipping to ensure otif.
- Monitor daily sales activity, identify potential shortages or quality issues, and escalate proactively.
- Support account managers with reporting, customer updates, and administrative follow-through.
- Maintain accurate records of customer requirements, pack styles, specs, and service expectations.
Produce-Specific Operational Excellence
- Track commodity markets, weather impacts, and supply fluctuations to support proactive customer insights.
- Assist with forecasting, weekly sales reports, and program performance reviews.
- Coordinate cross-functional communication between growers, packing houses, and distribution centers.
- Support seasonal programs, promotional opportunities, and specialty item introductions.
- Collaborate with internal FSQA team to ensure product specs, traceability and all applicable details are up to date.
Qualifications
- Fluent in English and Spanish.
- 2–4 years of experience in fresh produce sales, customer service, procurement, or sales support (preferred).
- Strong communication skills with the ability to build trust with customers, growers, and internal teams.
- Highly organized with exceptional attention to detail and follow-through.
- Proficient in CRM systems, Excel/Sheets, and general sales tools.
- Ability to manage multiple priorities in a fast-paced, time-sensitive environment.
- A proactive, solutions-oriented mindset with a strong sense of ownership.
Success Profile
The person who excels in this role is:
- Someone who anticipates needs, solves problems early, and keeps the business engine running smoothly.
- Calm under pressure and comfortable with the pace and unpredictability of fresh produce.
- A natural relationship-builder who communicates clearly and professionally.
- A detail-driven operator who keeps orders, pricing, and customer needs aligned.
- A team-first contributor who supports both strategic initiatives and daily execution with equal energy.
