Join Our Team: Med Spa Front Desk & Aesthetics Coordinator
Are you a polished, organized, and energetic professional with a passion for the aesthetics and wellness industry? Do you thrive in a dynamic environment where exceptional customer service meets clinical excellence?
We are seeking a bright, professional Med Spa Front Desk Coordinator to be the welcoming face and operational heartbeat of our medical spa. In this role, you will ensure a seamless, high-end experience for our clients, manage critical behind-the-scenes logistics, and have the opportunity to showcase your creativity by helping shape our digital brand presence.
What You'll Do:
- Elevated Guest Relations: Greet clients and patients with a warm, professional demeanor, creating an inviting and upscale atmosphere.
- Dual EMR Management: Accurately manage patient scheduling, intake paperwork, and records across two electronic medical record (EMR) systems.
- Inventory & Product Tracking: Assist with managing retail and clinical inventory, tracking product levels, and ensuring the retail area is beautifully stocked and organized.
- Financial Transactions: Seamlessly process payments for aesthetic services, packages, and retail product sales with accuracy and professionalism.
- Patient Advocacy & Education: Answer inquiries regarding our aesthetic treatments, injectable services, and skincare lines with empathy, clarity, and confidence.
What We're Looking For:
- A Genuine Passion for Aesthetics: A strong interest in skincare, wellness, and aesthetic services (knowledge of medical spa treatments is a major plus!).
- Tech-Savvy Adaptability: Proven experience navigating electronic health/medical records (experience with multiple systems or eClinicalWorks is highly preferred).
- Detail-Oriented & Organized: Exceptional multitasking skills with a sharp eye for inventory tracking and data entry.
- Experience: Minimum of 1 year of medical office, medical spa, or high-end hospitality front desk experience (required).
- Education: High school diploma or equivalent (required).
Bonus Skills We Love:
- Social Media & Marketing Savvy: Experience or a strong talent for creating engaging social media content (Instagram/TikTok) and marketing materials to help promote our services and events.
Why You'll Love Being Part of Our Team:
- Collaborative Environment: Join a supportive, passionate team dedicated to helping clients look and feel their best.
- Employee Perks: Access exclusive employee discounts on our premium medical spa services and medical-grade skincare lines!
- Comprehensive Benefits Package: Enjoy a 401(k) with matching, dental, health, vision, life insurance, a health savings account, paid time off, and a uniform allowance.
Important Note: No-shows for scheduled interviews will be reported to DFS Unemployment.
Job Details:
- Job Type: Full-time
- Pay: $15.00 - $17.00 per hour
- Specialty: Aesthetics / Medical Spa
- Schedule: 8-hour shift (Flexible availability for our clinic schedule)
- Work Location: In person
Benefits:
- 401(k) & 401(k) matching
- Dental, Health, & Vision insurance
- Paid time off
- Uniform allowance
- Employee discount on spa services/products
Experience:
- Medical front desk or Med Spa reception: 1 year (Required)
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
