You know the difference between running a building and creating an experience.
We are a standalone Skilled Nursing & Rehabilitation community in the Charlotte market seeking a Licensed Nursing Home Administrator (LNHA) who believes exceptional clinical outcomes and exceptional hospitality should go hand in hand.
This is not a “keep the lights on” operator role. We are looking for a visible leader who rounds daily, knows residents by name, builds strong culture with staff, and creates an environment where families genuinely feel cared for the moment they walk through the doors.
If you lead with accountability, warmth, urgency, and pride in the resident experience — we want to talk to you.
Standalone community with local decision-making
Strong emphasis on hospitality and customer experience
Opportunity to shape culture, reputation, and growth
Leadership team that values innovation and responsiveness
High-touch environment focused on both short-term rehab and long-term care excellence
Leading all day-to-day operations of the facility
Driving clinical quality, census growth, and financial performance
Creating a service culture that feels more hospitality-focused than institutional
Building and mentoring high-performing department leaders
Maintaining regulatory compliance and survey readiness
Developing strong relationships with residents, families, hospitals, and referral partners
Elevating employee engagement, retention, and accountability
Current North Carolina LNHA license required
Proven SNF leadership experience as an Administrator or Executive Director
Strong operational and financial acumen
Track record of improving culture, census, quality measures, and customer satisfaction
Highly visible, hands-on leadership style
Passion for hospitality, service excellence, and resident experience
Strong communicator who can inspire teams and build trust quickly
Highly competitive base salary
Performance-based bonus opportunity
Full benefits package
PTO + holidays
Relocation assistance available for the right candidate
Someone who:
Walks the building instead of managing from an office
Treats families like guests
Builds systems without losing the human touch
Understands that hospitality and healthcare can coexist
Wants to build something special — not just maintain status quo
If you’re an LNHA who believes skilled nursing can deliver both clinical excellence and a five-star experience, we’d love to connect confidentially.
