Job Overview
We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management functions. Your positive attitude and organizational skills will ensure a smooth and professional experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team environment.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
- Handle scheduling tasks such as calendar management and appointment setting with precision
- Maintain accurate data entry, filing, and record-keeping using Microsoft Office, Google Workspace, and other office software
- Support office management activities including supply inventory, document proofreading, and general clerical duties
- Assist with bookkeeping tasks using QuickBooks or similar accounting tools when necessary
- Provide exceptional customer support by addressing inquiries, resolving issues, and ensuring a positive experience for all stakeholders
Experience
- Previous office or administrative experience is preferred, especially in roles such as receptionist, medical receptionist, dental receptionist or personal assistant
- Demonstrated proficiency in computer skills including Microsoft Office Suite (Word, Excel), Google Workspace (Docs, Sheets), and data entry applications
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Excellent phone etiquette and communication skills; bilingual abilities are a plus for serving diverse populations
- Familiarity with clerical tasks such as filing, proofreading, calendar management, and time management techniques
- Experience with office management systems like multi-line phone systems or front desk software is advantageous
- Knowledge of bookkeeping or basic accounting practices using QuickBooks is beneficial
Join us to be part of a vibrant team where your organizational talents and customer service skills will make a real difference. We value proactive individuals who thrive in busy environments and are eager to support our organization’s success!
Pay: $20.00 - $23.00 per hour
Benefits:
Work Location: In person
