The Phlebotomist is responsible for collecting, ordering, and processing laboratory specimens; billing lab orders and performing clerical duties for Central Laboratory.
Major Duties and Responsibilities
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Accurate patient appointment scheduling.
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Accurate patient check in and demographic data entry in NextGen computer system.
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Collect acceptable specimens ordered by TPMG or non-TPMG physicians for testing at Central Laboratory and/or other reference laboratories.
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Accurate specimen ordering and post collection management in lab computer and NextGen systems.
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Accurate billing of specimens collected.
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Review appropriate reports to ensure billing accuracy.
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Specimen reconciliation to ensure orders have been resulted to Electronic Health Records (EHR) system.
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Waived specimen testing and reporting as appropriate.
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Process patient specimens for delivery to Central Laboratory or other laboratories as appropriate.
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Process specimens collected at other sites for delivery to Central Lab.
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Work effectively without daily supervision.
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Other duties as assigned.
Knowledge, Skills and Abilities
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Knowledge of laboratory techniques to perform routine laboratory tests.
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Knowledge of laboratory equipment and testing to operate, clean and sterilize.
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Knowledge of appropriate medical terminology to communicate with medical and laboratory staff.
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Skill in operating a variety of laboratory instrumentation and equipment.
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Skill in proper reporting of laboratory tests.
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Skill in communicating clearly with diverse publics.
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Skill in use of electronic medical record as appropriate.
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Skill in appropriately billing orders collected.
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Ability to work scheduled hours as defined in the job offer.
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Ability to work in multiple computer systems effectively.
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Ability to establish/maintain effective working relationships with patients, medical staff and the public.
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Ability to read and understand oral and written instructions and follow written protocols.
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Ability to work independently.
Education / Training / Requirements
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Certified Medical Assistant (CMA, CCMA, NRCMA, CCMA, or RMA) or Certified Phlebotomist.
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Prior phlebotomy experience required. Minimum 6 months.
Physical Demands
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Ability to stand and walk for periods of time.
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Ability to sit for extended periods of time.
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Ability to climb or balance for limited periods of time.
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Ability to occasionally reach, bend, stoop and lift up to 30 lbs. *
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Ability to grasp and hold up to 25 lbs.*
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Ability to hear normal voice level communications in person or through the telephone.
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Ability to speak clearly and understandably.
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Ability to smell.
Success Factors
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Alignment with Company Mission and Core Values
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Excellent Time Management/Organized
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Open Communication/Positive
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Goal Driven
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Excellent Customer Service
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Juggles Multiple Priorities
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Accuracy and Attention to Detail
All statements are essential functions of the position unless identified as non-essential by an asterisk (*).
