Position Purpose:
The main responsibilities of this position are to provide exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous, and professional manner.
Essential Functions:
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Promotes water safety among guests using the pool, maintains the pool, whirlpool, pool deck, patio, and grounds of the hotel.
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Conducts necessary repairs and performs necessary cleaning in a manner that is responsive to guest satisfaction in a safe manner. Also responsible for routine custodial duties.
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Ensuring cleanliness, setting -up and safety of the pool deck and attend to all guests needs within the hotel pool area as per the Hotel safety guidelines.
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Clean, set and re-set tables continuously, assuming responsibility for stations, tables, and side duties.
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Stack dishware properly for efficient unloading for kitchen stewarding and always ensure proper safety standards.
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Perform set up duties as requested to include side stations, storage areas and food staging area.
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Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.
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Fold napkins for meal periods to maintain an adequate supply.
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Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
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Prepares pool deck for patrons by setting up and cleaning day beds, pool chairs, pool towels and cabanas; setting decorations, condiments, candles, napkins, service plates, and utensils as needed.
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Maintains menu presentation by keeping menus clean and replacing damaged menus.
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Maintains table setting by removing plates, glassware and utensils as completed; replenishing utensils; being alert to patron spills or other special needs.
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Supports Pool Servers by setting-up and replenishing condiment stands, trash containers liners, and bus stations.
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Closes pool deck by cleaning chairs and tables; sweeping floors; removing trash and recyclables from the pool deck.
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Updates job knowledge by participating in staff training opportunities.
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Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
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Maintain general knowledge of the pool operations concept.
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Performs other related duties as assigned by management.
Qualifications:
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High school degree or equivalent preferred
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Willing to work nights, holidays, and weekends.
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Physically able to carry 35+ pounds; able to stand, bend, and move throughout shift.
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Works well as part of a team and on individual tasks.
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Excellent at verbal communication
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Works well and efficiently under pressure.
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Good interpersonal skills and communication with all levels of staff and management.
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