Job Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist/Patient Coordinator to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will be proactive, organized, and possess excellent communication skills, with the ability to handle multiple tasks efficiently. This paid position offers an exciting opportunity to develop your office management skills while contributing to a positive and professional workplace atmosphere.
Duties
- Greet patients and staff warmly and professionally, creating a positive first impression
- Review patient in-take forms
- Walk patients to the exam rooms
- Manage multi-line phone systems, directing calls accurately and courteously using proper phone etiquette
- Handle incoming correspondence, including emails, messages, and mail distribution
- Maintain appointment calendars.
- Perform data entry, filing, and document proofreading to ensure accuracy and organization
- Support office management tasks such as inventory tracking and supply ordering.
- Must be able to retain detailed information of all lasers and procedures offered in order to communicate effectively to prospective callers.
- Provide customer support by addressing inquiries promptly and professionally
- Support administrative functions including typing reports with the physician, managing calendars, and supporting personal assistant duties when required.
- Ensure that the waiting room is always pristine, including patient bathroom.
- This office is a Plastic Surgeon's office and Medical Spa which requires a dynamic front desk person.
Requirements
- Proven experience in administrative roles with clerical experience is required.
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook)
- Excellent organizational skills with the ability to prioritize tasks effectively
- Demonstrate customer service skills with a friendly and professional demeanor
- Bilingual abilities are highly desirable to assist diverse client needs.
- Experience with phone systems, data entry, filing, proofreading, and calendar management is essential.
- Knowledge of medical receptionist duties is required.
- Strong time management skills with the ability to multitask efficiently.
Join us as a Front Desk Receptionist/Patient Coordinator where your enthusiasm and organizational talent will make a meaningful impact every day! This role offers a dynamic work environment where your skills will grow while you help create a welcoming atmosphere for all visitors and team members.
Pay: $18.00 - $21.00 per hour
Work Location: In person
