Description:
The Dock Solutions Technician Apprentice supports the installation, service, repair, and inspection of commercial and industrial overhead doors, loading docks, dock leveling systems, and related warehouse equipment. This entry-level position is designed for individuals looking to build a career in the dock and door industry through hands-on training, mentoring, and field experience.
Essential Job Duties and Responsibilities
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Assist with the installation, service, and repair of commercial and industrial doors, door operating systems, loading docks, and dock leveling equipment.
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Perform preventative maintenance on Bailey equipment and systems at customer locations under the guidance of experienced technicians.
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Help diagnose and troubleshoot basic mechanical and electrical issues related to dock and door equipment.
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Support quality checks to ensure proper installation, balance, operation, and safety of equipment.
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Represent Bailey professionally while onsite by providing prompt, courteous, and safe service to customers.
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Maintain a clean, organized, and safe work environment, including proper use of tools and equipment.
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Complete required paperwork, service documentation, and reports accurately and on time.
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Perform other duties and assist with special projects as assigned.
Requirements:
The individual in this position should be dependable, safety-minded, and willing to learn. The ideal candidate is personable, mechanically inclined, and able to work well with customers, teammates, supervisors, and other vendors.
Education / Training / Experience
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High school diploma or GED required.
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Technical school coursework or hands-on experience in mechanical, industrial, or maintenance-related fields preferred but not required.
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Prior experience with tools, mechanical repairs, industrial maintenance, or construction is a plus.
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On-the-job training will be provided.
Skills, Knowledge, and Abilities
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Basic mechanical aptitude and willingness to learn new skills.
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Ability to follow instructions, safety procedures, and standard work practices.
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Good communication and customer service skills.
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Strong work ethic with reliable attendance and punctuality.
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Ability to work as part of a team and gradually become comfortable working independently.
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Comfortable working at heights and in warehouse or industrial environments.
Licenses or Certifications Required
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Valid Driver’s License and acceptable driving record.
