Job Summary
We are seeking a dynamic and organized Dental Front Office Specialist to join our dental team! In this vital role, you will be the welcoming face of our practice, ensuring smooth daily operations and exceptional patient experiences. Your energetic approach and attention to detail will help coordinate appointments, manage patient records, verify insurance, and support clinical staff with administrative tasks.
Duties
- Greet patients warmly and professionally, creating a positive first impression
- Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix
- Verify insurance coverage, perform insurance authorizations, and handle billing inquiries with accuracy
- Manage patient check-in/check-out processes, including updating medical records and collecting payments
- Review and organize medical documentation, ensuring compliance with HIPAA regulations and proper coding (CPT, ICD-10/ICD-9)
- Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately
- Maintain accurate filing of dental records, insurance forms, and other administrative documents
- Support clinical staff with intake procedures and preparation of patient information
Requirements
- Proven experience in a dental office ; clinic or dental clinic experience preferred
- Strong knowledge of dental terminology, medical coding (ICD, CPT), and health information management systems
- Strong organizational skills with attention to detail in documentation review and office management tasks
Pay: $25.00 - $40.00 per hour
Work Location: In person
