JOB An Online Enrollment Counselor at Husson University is an ambassador who provides information and assistance to prospective students, applicants, and new students as they inquire, apply, and first enroll in 100% online programs at Husson University.
Located on our Campus in Bangor, Maine, with hybrid and remote options available based on the employee's location. Enrollment counselors are consummate professionals who have outstanding oral and written communication skills, customer service skills, and the ability to work in a dynamic and fast-paced environment. EXAMPLE OF DUTIES
- Respond to inquiries regarding applications, admission policies and procedures, financial aid availability and program offerings at Husson University through prompt response to phone calls, text messages and email inquiries.
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Provide informational materials and admission counseling services for prospective students.
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Assist students through all aspects of the admissions process including the collection, evaluation and distribution of documents and information related to their admissions file.
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Provide student guidance specific to Federal Financial Aid, billing, transcript evaluation, and other areas supporting enrollment.
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Maintain telephone and electronic contact and initiate correspondence with prospective students, including appropriate and consistent follow-up.
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Participate in virtual recruitment events.
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Represent Husson University at events and other functions as requested.
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Maintain communication with advisors at in-state and out-of-state feeder colleges and universities.
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Create and maintain student files in both printed and electronic forms.
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Review applicant files and make admission decisions; academically advise, monitor compliance of application, and enroll first-time students.
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Ability to work evenings and weekends.
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Other duties as assigned.
