Job Overview
Join our dynamic eye care team as a Front Desk Staff / Eye Care Technician, where your enthusiasm and attention to detail will make a meaningful difference in patients’ lives. In this vital role, you will be the friendly face welcoming patients, managing appointments, and assisting with clinical procedures. Your expertise in patient care and optical experience will support our mission to provide exceptional eye health services. This paid position offers an exciting opportunity to grow your skills in a fast-paced, patient-centered environment dedicated to improving vision and overall well-being.
Duties
- Greet patients warmly, verify their information, and manage appointment scheduling using Electronic Health Records (EHR) systems
- Conduct patient intake by collecting medical history, updating records, and ensuring compliance with HIPAA and clinical confidentiality policies
- Prepare patients for eye exams by performing preliminary tests such as visual acuity assessments and basic ocular measurements
- Assist with clinical procedures involving anatomy knowledge of the eye, physiology, and optometry protocols while maintaining sterile environments
- Manage medical records accurately, ensuring proper documentation of clinical notes, coding, billing, and insurance information in compliance with medical coding standards
Experience
- Previous experience in a medical office setting or optical practice is highly desirable
- Knowledge of electronic health record (EHR) management systems like Epic or EMR platforms
- Strong understanding of medical terminology related to eye care and anatomy
- Experience handling medical equipment operation with attention to aseptic technique and clinical confidentiality policies
- Background in retail sales or customer service within a healthcare or optical environment is a plus
- Ability to perform direct patient care tasks including vital signs measurement, intake processing, and assisting with pediatric patients if needed
Join us to be part of a passionate team committed to delivering outstanding eye care! We value energetic professionals eager to develop their skills while making a positive impact on patients’ vision health. This paid role offers comprehensive training opportunities and the chance to grow within a supportive healthcare environment dedicated to excellence.
Pay: $16.00 - $19.00 per hour
Benefits:
Work Location: In person
