Job Title: Scheduler - Home Care
Company: Amada Senior Care
Location: 2135 Armory Dr #100 Santa Rosa Ca.
Job Type: Full-time
Salary: Competitive, commensurate with experience
About Us: Amada Senior Care is a leading provider of home care services dedicated to delivering exceptional care and support to individuals in the comfort of their own homes. We strive to enhance the quality of life for our clients by providing personalized and compassionate care. As we continue to expand our services, we are seeking a dynamic and compassionate Care Coordinator to join our team.
Job Summary: As a Scheduler, you will play a vital role in ensuring the smooth and efficient delivery of home care services to our clients. You will be responsible for coordinating and managing care givers, assessing client needs, and collaborating with our dedicated team of healthcare professionals. Your exceptional organizational and communication skills will be critical in maintaining high-quality care standards and fostering strong relationships with clients and their families.
Responsibilities:
- Schedule shifts by matching caregiver qualifications and availability to clients needs
- Communicate new assignments and / or schedule changes to caregivers and clients.
- Identify and address scheduling issues (i.e., call offs, no shows etc.).
- Work under time pressure and manage multiple demands simultaneously.
- Follow-up with prospective clients over the phone and complete Intake form.
- Some evening and weekend on-call work will be required.
- May be required to do interviews with prospective caregiver applicants.
Qualifications:• Have prior office experience.
- Thrive in a Fast-Paced environment.
- Be willing to learn our multiple software applications.
- Have excellent telephone and written communication skills.
- Have experience working with clients in a professional setting.
- Be detail-focused and able to stay organized.
How to Apply: If you are a compassionate individual with a passion for delivering exceptional home care services, we would love to hear from you. Please submit your resume, along with a cover letter highlighting your relevant experience and why you are interested in this position, to [email protected]. We thank all applicants for their interest, but only those selected for an interview will be contacted.
Amada Senior Care is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from individuals of all backgrounds.
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
- 401(k)
- Cell phone reimbursement
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Experience:
- Caregiving: 1 year (Preferred)
- Office: 2 years (Preferred)
Ability to Commute:
- Santa Rosa, CA 95401 (Required)
Work Location: In person
