Job Purpose:
We are seeking a friendly and organized Fitness Desk Associate to greet members, handle check-ins, and assist with inquiries. This role involves managing memberships, scheduling appointments, and ensuring a welcoming and efficient front desk experience.
Duties and Responsibilities:
- Welcomes and engages with all TPC members as they enter the fitness center.
- Assist members with checking in, registering for events and programs, purchasing merchandise, and other needs.
- Arrives early to inspect workout equipment for safety and/or issues.
- Picking up, cleaning, and organizing gym equipment to ensure safety and cleanliness.
- Enforces youth member procedures and all gym rules and policies for all members.
- Complies with departmental and Club policies and procedures
- Keeps the Wellness Director informed of member issues, comments and concerns
- Performs all other duties as assigned.
Qualifications
Minimum Experience, Competencies and Education
- Must be or willing to be First Aid, CPR, and AED certified.
- Be 16 years of age or older. (Work permit required for anyone under the age of 18.)
- Previous customer service experience.
- Monitor and enforce all fitness center rules, including youth member policies
- Ensure the fitness center and equipment remain clean, organized, and presentable throughout the day
- Uphold and model club policies, dress code, and customer service expectations
- All other duties as assigned
- Ability to work independently.
- Must be punctual, reliable and conscientious.
- Basic computer skills, MS Office suite including Word, Excel and Outlook, Clubsoft Access.
- Have good written and verbal skills for effective communication
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job involves working in a fitness center that includes cardiovascular equipment, resistance machines, free weights and other associated training devices. The job often involves the lifting of weights, assisting members with lifting movements and cleaning equipment. Instances will occur when associates will be expected to lift and/or move objects up to 50 pounds. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. Specific vision abilities required by the job include close and distance vision, depth perception, and the ability to adjust focus.
HOURS
Schedule is varying/flexible based on associate availability. Must be available for nights, weekends, and holidays as needed. Benefits for 30+hrs/week.
Job Types: Part-time
Expected hours: 10-20 hours per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Gym membership
- Health insurance
- Retirement plan
- Vision insurance
Shift availability:
- Weekday (11:00am - 4:15pm or 4:15pm - 8:15pm)
- Saturday & Sunday availability is required.
If you have any questions, please contact Wellness Director, Rachel Harrington
[email protected]