We are a friendly, patient-focused dental office in San Diego looking for an experienced and dependable Dental Receptionist / Front Office Coordinator to join our team.
We are looking for someone who enjoys working with patients, is organized and detail-oriented, and can help create a welcoming and professional experience from the moment patients walk through the door.
Responsibilities
- Greet patients warmly and provide excellent customer service
- Answer phones, respond to messages, and schedule appointments
- Confirm appointments and manage the daily schedule
- Check patients in and out
- Verify dental insurance eligibility and benefits
- Review treatment plans and assist with patient financial questions
- Collect copays, deductibles, and other patient payments
- Submit and follow up on insurance claims
- Maintain accurate patient records
- Coordinate referrals and communicate with specialists when needed
- Assist with treatment plan coordination and patient follow-up
- Maintain an organized and welcoming front office
- Work closely with the doctor and dental team to ensure smooth office operations
Qualifications
- Previous dental front office/reception experience preferred
- Knowledge of dental insurance and terminology
- Experience with dental practice management software preferred
- Excellent communication and customer-service skills
- Strong attention to detail and organizational skills
- Ability to multitask in a busy dental office
- Professional, positive, and dependable attitude
- Comfortable discussing treatment costs and payment options with patients
- Bilingual in English and Spanish is a MUST
Pay: $20.00 - $26.00 per hour
Work Location: In person
