The Jefferson Hotel, a renowned hotel in Richmond, VA, is seeking a dedicated and detail-oriented Turndown Attendant to join our Housekeeping team. This part-time position plays an important role in creating a welcoming and restful evening experience for our guests by ensuring guest rooms are thoughtfully prepared each night.
This role is scheduled 5 PM – 9 PM Sunday – Thursday and 5 PM – 10 PM Friday and Saturday. Full flexibility is required to work any night of the week, including weekends and holidays. Training for this position will be conducted during daytime hours.
Key Requirements
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Availability: Must be available to work evenings any day of the week, including weekends and holidays; flexibility required for daytime training shifts as needed.
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Attention to Detail: Strong focus on cleanliness, presentation, and consistency in a luxury guest environment.
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Guest Mindedness: Professional, courteous demeanor with a commitment to exceeding guest expectations.
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Independence: Ability to work efficiently and independently while maintaining high standards.
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Adaptability: Comfortable responding to guest requests and adjusting priorities throughout the shift.
Duties & Responsibilities
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Prepare guest rooms for evening occupancy by turning down bed linens, folding back duvets and sheets, and fluffing pillows.
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Place turndown amenities in guest rooms, such as chocolates or breakfast menus, in accordance with hotel standards.
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Make beds and refresh linens as needed, ensuring all bedding meets cleanliness and presentation expectations.
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Perform light cleaning and tidying, including emptying trash, removing room service trays, and dusting surfaces.
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Replenish towels, linens, and guest room amenities upon request.
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Close drapes, adjust lighting, and create a calm, welcoming evening ambiance for returning guests.
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Retrieve and deliver guest-requested items promptly and professionally.
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Maintain confidentiality, professionalism, and respect for guest privacy at all times.
Qualifications
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Prior housekeeping or hotel experience preferred, but not required; training will be provided.
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Strong attention to detail and pride in maintaining high service standards.
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Clear communication skills and a polished, guest-focused presence.
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Ability to stand, walk, and perform light physical tasks for the duration of the shift.
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Must be reliable, punctual, and able to work independently.
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Must be available to work any shift between 7:00 AM – 11:00 PM as needed for training or business needs.
Why Work Here
As a Turndown Attendant, you’ll be part of a supportive and professional housekeeping team that takes pride in creating a warm, comfortable environment for every guest. We offer a respectful workplace and opportunities to grow within the hotel
