Office Manager / Store Operations Assistant
Private Mailbox & Shipping Store
We are looking for a motivated, dependable, and proactive individual to help take charge of the day-to-day operations of a busy private mailbox and shipping store.
This is a hands-on position for someone who enjoys staying busy, interacting with customers, solving problems, and taking ownership of getting things done. We are looking for a true go-getter who doesn't wait to be told what needs to be done and takes pride in keeping the store organized, efficient, and running smoothly.
Responsibilities
- Oversee and assist with the store's daily operations
- Provide friendly, professional customer service
- Open and/or close the store and ensure daily procedures are completed
- Process incoming and outgoing mail and packages
- Assist customers with shipping, packing, mailing, and mailbox services
- Receive, organize, and securely handle mail and packages
- Maintain accurate records and complete daily paperwork
- Keep the store clean, organized, and presentable
- Monitor mailbox and package activity
- Handle customer questions, concerns, and service issues professionally
- Manage inventory and notify management when supplies need to be reordered
- Perform administrative and computer-related tasks as needed
- Identify tasks that need to be done and take the initiative to complete them
- Help improve daily workflow and store efficiency
- Perform other duties necessary to keep the business operating smoothly
What We're Looking For
The ideal candidate is:
- Proactive and self-motivated — you see what needs to be done and do it
- A go-getter with a strong sense of urgency
- Comfortable being on your feet and active throughout the workday
- Organized and detail-oriented
- Dependable, punctual, and responsible
- Friendly and comfortable interacting with customers
- Able to multitask and prioritize in a busy environment
- Comfortable using computers, email, and basic office software
- Able to work independently without constant supervision
- A problem-solver who can think on their feet
- Professional, trustworthy, and able to handle customers' mail and packages responsibly
- Mandarin is a plus!
This Position Is a Good Fit For Someone Who:
You don't like sitting around waiting for instructions. You naturally look around, recognize what needs attention, and take care of it. You're comfortable juggling multiple responsibilities, helping customers, keeping things organized, and stepping in wherever you're needed.
We want someone who will take ownership of the store's daily operations and become a dependable part of the team.
Position Details
Job Title: Office Manager / Store Operations Assistant
Employment Type: [Full-Time / Part-Time]
How to Apply
Please submit your resume along with a brief description of yourself. Candidates who demonstrate initiative, reliability, strong customer service skills, and a willingness to stay busy will be given strong consideration.
Pay: $20.00 - $25.00 per hour
Expected hours: 35.0 – 40.0 per week
Benefits:
Work Location: In person
