JOB
NOTE: THIS IS A REPOSTING OF CS-2026-49930-L0624. IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM MAY 18, 2026, TO MAY 31, 2026, YOU CANNOT SUBMIT A NEW APPLICATION.
The County Caseworker 2 position with the Lehigh County Office of Crisis Intervention gives you the chance to support people during challenging moments. You will be part of a team that helps individuals find calm, direction, and resources when they need them most. This role allows you to grow your skills while providing essential care to your community. If you want to make a real difference each day, this opportunity is a strong match for you.
EXAMPLE OF DUTIES
This highly responsible role in the combined Information & Referral and Crisis Intervention Unit supports individuals who need information, referrals, or crisis intervention, often during stressful or urgent situations. You will gather details, respond to requests, and help people access appropriate services across many programs. As a County Caseworker 2, you will perform the following duties:
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Crisis Response: Assist individuals who contact the crisis line or seek help through phone, walk-in, or outreach services
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Service Screening: Evaluate requests for mental health or DHS services and identify the most appropriate next steps
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Safety Awareness: Recognize signs of danger and use de-escalation skills or law enforcement support when needed
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Client Support: Accompany individuals and families to needed services and ensure access to appropriate resources
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Information Processing: Accurately document contacts, referrals, and assessments in required systems
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Professional Collaboration: Work respectfully with clients, families, police, hospitals, and DHS offices to support effective service delivery
Work Schedule and Additional Information:-
Part-time employment, up to 20 hours per week.
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Guaranteed two shifts at 10 hours each. This position primarily works overnight and on weekends.
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Telework: You will not have the option to telework in this position.
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You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
SUPPLEMENTAL INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
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Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
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Your score is valid for this specific posting only.
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You must provide complete and accurate information or:
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your score may be lower than deserved.
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you may be disqualified.
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You may only apply/test once for this posting.
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Your results will be provided via email.
