Specialist - Technical Representative North & South Carolina

On AG -
Charlotte, NC

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Job Details

7 days ago

Qualifications

Physiology knowledge
Company vehicle operation
Driver's License
Calendar management
Retail store product knowledge
Productivity software
Community relationship building

Full Job Description

Location:Charlotte

Marketing

In short

As the Specialist - Technical Representative, you will brainstorm, plan, and execute regional product education and experiential activations to deliver consistent retail support and build local brand affinity within local communities. Connecting your daily efforts directly to our mission of igniting the human spirit through movement, you will serve as the reliable, go-to product expert for store staff within your territory. Reporting to the Technical Representative Lead within the Brand Experience team, you will collaborate closely with local Sales Representatives and others on the Marketing team to protect account health and ensure On is represented with premium execution across all partner touchpoints with our top partners.

This position is travel-intensive (up to 60%) and as a perk, a company vehicle will be included for use as a perk. Our ideal team members will live within about an hour's drive from Charlotte, NC or Raleigh, NC.

Your Mission

Product Education: Conduct high-impact product knowledge clinics that clearly articulate the technical features and performance benefits of footwear and apparel collections to elevate retail staff expertise.
Retail Activations: Support established retail partner activations through the seamless execution of product demos, community test-runs, and brand trial experiences.
Territory Management: Plan and schedule territory store visits systematically to maintain consistent, reliable communication and support with retail store managers.
Event Logistics: Coordinate local event logistics for regional product launch activities, ensuring alignment with predefined marketing calendars to drive retail excitement.
Event Execution: Execute brand presence at local corporate health expos, fitness trade shows, and community events, managing setup, teardown, and direct consumer engagement.
Grassroots Advocacy: Identify and cultivate relationships with local running clubs and fitness communities to amplify brand visibility and drive grassroots advocacy.
Visual Merchandising: Implement and audit in-store visual merchandising standards during site visits, correcting product displays to ensure premium brand consistency.
Inventory Liaison: Monitor territory stock levels during account visits and communicate immediate inventory gaps to local Sales Representatives to facilitate fill-in orders.
Market Insights: Gather localized store-level feedback, competitor observations, and staff insights to share directly with immediate team members and your leader.

Your story

You bring 2+ years of experience within a role as a technical representative, a sales representative, retail sales, for an outdoor or run specialty retail brand
Foundational understanding of—or a strong aptitude to quickly learn—the deeper technical aspects of human physiology and product engineering within the running space
Comfort, ease, and engaging energy when presenting educational information to audiences ranging from retailers, customers, and industry professionals
Ability to track personal travel schedules, manage account visit expenses, and utilize basic office productivity tools efficiently
Willingness to navigate a travel-intensive schedule of up to 60% across the designated territory while living within commutable proximity to Charlotte, NC or Raleigh, NC
You possess a valid driver’s license and are willing to undergo a Motor Vehicle Record (MVR) check as part of the pre-employment process

About the Team

The Brand Experience team brings On’s mission to life across the region. We lead the physical expression of the brand across retail environments, events, and community activations, creating premium, high-impact moments that connect people to our brand. Our team includes B2B Marketing, Retail Marketing Operations, Visual Merchandising, Events, Community Marketing, and Technical Representatives, working cross-functionally to support our retail accounts, empower store staff, and expand our footprint while staying true to our performance and sustainability roots.

Ann

Senior Director of Brand Studio

I think something that unites people here is the pace and the drive. The ambition is quite high in everything we do and when you bring these people together, you see the outcome can be multiplied. It's super impressive to see what happens when you put these creative teams together who really help each other grow.

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

Step One

It starts with you...

You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

Step Two

Interview with a recruiter

What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

Step Three

Interview with a hiring manager

Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

Step Four

The Case Study

What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

Step Five

The Experience Day

Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

Step Six

The Result

Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.

Apply Now

Marketing

In short

Your Mission

Your story

About the Team

Ann

What we offer

What to expect

Step One

It starts with you...

Step Two

Interview with a recruiter

Step Three

Interview with a hiring manager

Step Four

The Case Study

Step Five

The Experience Day

Step Six

The Result

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