To provide translation services to Spanish speaking victim/survivors of domestic and sexual violence, accessing or participating in program services.
Essential Job Responsibilities:
· All staff of Friends of Yates, Inc. shall be required to administer free and voluntary, competent, confidential, survivor informed, survivor centered, and universally accessible services to all victim/survivors with dignity, respect and compassion.
· Provides one-on-one advocacy to Spanish speaking shelter, transitional housing and outreach participants and/or their dependent children.
· Provide Translation services for Spanish speaking victim/survivors contacting the 24-hour crisis hotline.
· Assist in the safety planning with Spanish speaking victim/survivors.
· Accompany Spanish speaking victim/survivors to appointments.
· Participate in weekly or bi-weekly staffing’s between program advocates and Spanish speaking victim/survivors participating in housing services.
· Provide a nonjudgmental and empathic environment in order for victim/survivors to express their feelings.
· Translate individual and group materials from English to Spanish.
· Translate program guidelines from English to Spanish.
· Help to enhance the quality of life for victim/survivors and their children.
· Assure that appropriate shelter guidelines are practiced.
· Assist clients in identifying and fulfilling personal and service needs.
· Comply with all agency policies and safety procedures. Document shelter happenings and client activities as necessary.
· Oversee shelter environment and activities, facilitate problem solving for in-house conflicts and crises, encourage and model appropriate shelter interactions.
· Mediate on behalf of residential clients when appropriate.
· Provide appropriate follow-up and documentation of emergency incidents or non-compliance of shelter guidelines.
· Participate in staff meetings, case conferences and other meetings as needed.
· Provide personal advocacy outreach services to residents who have exited shelter.
· Attend workshops, seminars and domestic violence trainings to increase and enhance knowledge.
· Provide residents with program services or make the proper referrals to community resources.
· Provide any and all shelter support as directed by Supervisor Program Director, Executive Director or Chief Executive Officer.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.
Qualifications:
· A Bachelor’s Degree in human services or related field or equivalent work or volunteer experience and training preferred.
· Must work well with persons of varied sexual preference, racial, ethnic, cultural, socioeconomic backgrounds, and with individuals who are differently-abled.
· Awareness of relationship violence, child abuse, stalking, and sexual abuse and assault preferred.
· Knowledge of counseling and advocacy techniques for people who have been victims of domestic violence, including crisis intervention and case management skills beneficial.
· Previous employment or volunteer work in human services, community agencies or other related nonprofit or social change organizations a plus.
· Good oral and written communication and computer skills are required.
· Bilingual (Spanish/English) speaker.
Friends of Yates, Inc. (FOY) is an equal opportunity employer. FOY does not consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation or marital status in employment decisions. It is our policy to maintain a non-discriminatory environment free from intimidation, harassment, or bias based upon these grounds.
Schedule:
- Monday – Friday 10 AM - 6 PM, *2 PM - 11 PM one day a week
- Weekends as needed
- Evenings as needed
- On call
Work Location: In person
Job Type: Full-time
Pay: $55,000.00 - $59,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
Work Location: In person