REEL Produce is a produce distribution company dedicated to providing high-quality fruits, vegetables, and food service products to restaurants and businesses throughout the Bay Area. We take pride in our customer service, accuracy, and teamwork, ensuring every order is handled with care from start to finish.
Our success is built on dependable employees, strong communication, and a commitment to serving our customers. We foster a professional, collaborative work environment where every team member plays an important role in our daily operations.
As an Office Assistant, you will play a key role in ensuring customer orders are processed accurately and efficiently. The ideal candidate is organized, professional, adaptable, and committed to providing excellent customer service.
Key Responsibilities
- Answer incoming customer calls and emails regarding orders, products, and general inquiries
- Accurately enter customer orders into QuickBooks
- Assist with invoices, statements, account maintenance, and other administrative tasks
- Draft and respond to professional emails
- Communicate with warehouse and delivery teams to ensure smooth order fulfillment
- Maintain organized digital files and records
- Support office operations and assist team members as needed
Required Qualifications
- Bilingual in English and Spanish
- Strong computer skills and proficiency with Google Sheets and Google Docs
- Microsoft Excel and Word
- Excellent written and verbal communication skills
- Strong attention to detail and organizational abilities
- Ability to multitask and perform well in a fast-paced environment
- Professional, friendly, and customer-focused attitude
- Ability to work effectively as part of a team
- Basic knowledge of fruits and vegetables
- Reliable attendance and punctuality
- Sunday availability required for occasional scheduling needs
Successful candidates will:
- Communicate professionally with customers and coworkers
- Maintain accuracy while handling multiple tasks and priorities
- Demonstrate reliability, accountability, and strong follow-through
- Learn company processes and product knowledge quickly
- Contribute positively to a collaborative team environment
Training & Probationary Period
Comprehensive training will be provided. Most new hires become comfortable in the role within approximately 4-8 weeks. A 90-day probationary period will be used to assess performance, reliability, and overall fit within the team.
To Apply
To be considered, please include a brief message explaining why you're interested in this position and any experience that would help you succeed in the role. Applications submitted without this message may not be considered.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Application Question(s):
- Do you have availability for both day and evening shifts?
- Are you able to work on Sundays?
Education:
- High school or equivalent (Required)
Experience:
- Office: 2 years (Required)
Language:
Ability to Commute:
- Gilroy, CA 95020 (Required)
Work Location: In person
