Summary
The primary responsibilities include performing analyses and solving tasks within security monitoring and incident response according to defined procedures. They process tickets/requests and communicate with customers following defined procedures. They create manuals under the supervision of a more experienced colleague. Additionally, they conduct security research based on assignments from senior colleagues, create and fine-tune rules and exclusions, and document the tuning outputs.
Job description
FUNCTIONAL RESPONSIBILITIES AND DUTIES • Perform analyses and solve tasks within security monitoring and incident response according to defined procedures. Create manuals under the supervision of a more experienced colleague. Address requests/tickets from customers and communicate with them according to defined procedures. • Conduct security research based on the assignment of a more experienced colleague. Create and fine-tune rules and exclusions under the supervision of a more experienced colleague and document the tuning outputs. • Be familiar with existing ESET XDR products and internally used systems. Resolve and respond to tickets related to XDR products. Report bugs and suggest improvements within the products. • Conduct threat hunt activities according to defined hypotheses and procedures, recording the output. Create threat hunting hypotheses under the supervision of a more experienced colleague. • Share knowledge and experience with colleagues within your own team. • Prepare reports according to the instructions of a superior employee, in collaboration with senior colleagues. • Perform PR activities in the field of security according to the assignments of a superior employee (e.g., lectures at universities, conferences, etc.). • Provide support and training to colleagues from other branches (L1/L2 teams) according to the assignments of a superior employee. • Continuously develop professional knowledge and skills and stay updated on the latest trends and technologies. • Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.
REQUIREMENTS Education: • Master degree (security)
Experience: • Years of work experience: 1-2
Knowledge: • N/A
Language: • English language skills on B2 level.
Communication: • N/A
Managerial skills: • N/A
Personal characteristics: • N/A
Benefits
- Cigna Medical Plan
- Cigna Dental Plan
- EyeMed Vision Plan
- Reliance Standard Life Insurance
- Reliance Standard Long Term Disability Plan
- HealthJoy Employee Assistance Program
- Cigna Supplemental Insurance
- Lifestyle Spending Account
- Bi-Weekly Mediation Series
- On-site Gym and shower facilities
- Volunteer Day off
- Paid Time off
- Tuition Reimbursement
- Birthing Parent Match
- Pet Insurance
- Recreational Zone
- Coffee & Snacks
- Parking Benefit
- Benefit Hub - Discounts on travel, cars, electronics, etc…
- 401(k) retirement savings
- ESET's Charitable Contributions Program
- Referral Program
Primary location
San Diego
Additional locations
Time type
Full time
