Job Summary
We are seeking a dynamic and results-driven Used Car Manager to lead our pre-owned vehicle department with enthusiasm and expertise. In this pivotal role, you will oversee all aspects of used vehicle sales, inventory management, and customer relations to maximize profitability and ensure an exceptional buying experience. Your leadership will inspire your team to achieve sales targets through strategic planning, effective negotiation, and outstanding customer service. If you thrive in a fast-paced environment and possess a passion for automobiles and sales excellence, this is the opportunity for you to make a significant impact!
Duties
- Lead and motivate the used car sales team to meet and exceed monthly sales goals through active coaching, training, and performance management.
- Develop and implement innovative marketing strategies to attract high-end clients and expand the dealership’s B2B (business-to-business) sales network.
- Manage the entire sales pipeline, from prospecting cold calls and outbound sales efforts to closing deals with both retail customers and corporate clients.
- Oversee inventory control and management, ensuring optimal stock levels of high-quality used vehicles aligned with market demand.
- Utilize CRM (Customer Relationship Management) software to track leads, follow-ups, customer interactions, and sales activities efficiently.
- Conduct negotiations with customers and B2B partners, employing strong negotiation skills to upsell vehicles and secure favorable terms.
- Maintain excellent phone etiquette, clear communication skills, and professional public speaking abilities to represent the dealership confidently in various settings.
- Support the sales team with inventory presentations, deal structuring, and customer service excellence to foster repeat business.
- Monitor retail math metrics such as gross profit per unit, closing ratios, and overall dealership profitability to drive continuous improvement.
- Collaborate with marketing teams to develop promotional campaigns that highlight used vehicle offerings and special deals.
Experience
- Proven experience in dealership or automobile sales management with a focus on used cars or high-end vehicle sales.
- Strong background in outside sales, B2B sales, cold calling, and building long-term client relationships.
- Demonstrated success in inventory management, retail math calculations, and inventory control strategies.
- Excellent organizational skills with the ability to manage multiple priorities effectively in a fast-paced environment.
- Multilingual or bilingual abilities are highly desirable for engaging diverse customer bases.
- Familiarity with CRM software platforms used in automotive retail environments.
- Exceptional communication skills including public speaking, phone etiquette, and customer service expertise.
- Experience in retail sales support roles combined with strong negotiation skills will be considered an asset. Join us as a Used Car Manager where your leadership fuels growth! Bring your passion for automobiles combined with your sales expertise to create memorable customer experiences while driving dealership success!
Pay: $30,000.00 - $60,000.00 per week
Work Location: In person
