Overview
This family-owned marine logistics firm supports reliable marine operations by transporting people, supplies, and parts to and from ships. We are seeking a highly organized and proactive Dispatcher/Schedule Coordinator who can manage multiple jobs simultaneously, coordinate schedules, track the movement of personnel and projects, and receive information via radio, phone, email, and in-person communication. This is a fast-paced dispatch role that requires strong organization, clear communication, sound decision-making, precision, and teamwork.
GENERAL DUTIES
· Develop and execute dynamic daily schedules for vessel crews, equipment, shipments, deliveries, and customer service needs across four geographically separated ports, a maintenance facility, and a warehouse in Washington.
· Consider all relevant factors, including crew qualifications, equipment capabilities, weather conditions, and available time when making scheduling and tasking decisions.
· Coordinate real-time changes to personnel, cargo, shipping, and receiving activities while ensuring seamless communication between vessel crews, maintenance personnel, carriers, suppliers, customers, service providers, and internal operations staff.
· Prepare and maintain accurate job documentation, reports, billing records, shipping documents, shipment details, inventory records, and customer order information.
· Monitor shipments, transportation routes, schedules, and operational workflows to provide real-time updates, resolve issues or delays, and identify bottlenecks that may affect service.
· Assist with fleet management activities, including coordinating vehicle maintenance and repairs when needed.
· Manage travel and lodging arrangements for crews and equipment temporarily assigned to different ports.
· Serve as the point of contact for emergency situations involving vessels and crews.
· Provide clear, consistent, and professional communication and customer service while addressing inquiries and resolving shipping- or dispatch-related concerns.
- Other duties as assigned.
SKILLS AND ABILITIES
· Ability to communicate effectively in English with management, vessel crews, and customers.
· Ability to prioritize multiple tasks and organize solutions into an efficient company work schedule.
· Strong computer skills, including proficiency with Word, Excel, Outlook, transportation management systems, and internal database systems.
· Familiarity with systems such as SyteLine, AS400, Oracle Transportation Management, or similar logistics platforms is preferred.
· Proficiency using multi-line telephone systems and radios to communicate with customers and crews.
- Ability to understand complex verbal and written instructions.
· Ability to work all shifts, including evenings, nights, and weekends; flexibility with work hours is required.
· Strong attention to detail and the ability to translate complex requests into organized, actionable tasks.
· Strong problem-solving skills and the ability to address operational issues or delays in a fast-paced transportation environment.
· Ability to review schedules, workflows, and transportation data to recommend practical process improvements.
QUALIFICATIONS
· High school diploma, GED, or equivalent required; additional education or certification in logistics, supply chain management, maritime operations, military transportation, or brokerage is preferred.
· Two years of dispatching, logistics coordination, or shipment scheduling experience in a fast-paced environment with complex personnel, equipment, or transportation scheduling responsibilities.
BENEFITS
Wages are commensurate with experience. Our full benefits package includes 100% employer-paid medical coverage for employees, subsidized medical coverage for dependents, low-cost vision insurance, optional dental coverage, and participation in our 401(k) plan after one year of employment. We offer paid vacation and participate in Washington Paid Sick Leave and the Paid Family and Medical Leave program.
We are a zero-tolerance company for drugs, including cannabis, and alcohol.
Please be aware that all positions are subject to federal laws, including USCG/FMCSA/DOT requirements, and/or company drug and alcohol policies. These requirements may include, but are not limited to, pre-employment and random screenings.
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet business needs.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Relocation assistance
- Retirement plan
- Vision insurance
Schedule:
Current Schedule is outlined below, changes due to operational requirements as needed.
- 12 hour shift
- Rotating 3 on, 3 off schedule (including weekends)
- Home daily
- Morning shift
- Evening Shift
- Overtime
Ability to commute/relocate:
· Port Angeles, WA 98363: Must reliably commute or be willing to relocate with an employer-provided relocation package. Required.
Experience:
- Dispatching: 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Pay: $25.00 - $32.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Logistics: 1 year (Preferred)
Language:
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
