Job Description
As a Server, you play a key role in creating memorable dining experiences for our guests. In this role, you are responsible for taking care of your assigned tables, guiding guests through the menu, and ensuring every guest feels welcomed and well taken care of throughout their visit.
Servers take food and beverage orders, deliver attentive and personalized service, and help ensure each dish is presented with care and accuracy. You’ll also support the team by assisting with runner and busser duties when needed, helping maintain a smooth flow of service across the restaurant.
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As a Food Runner, you play an important role in delivering a great guest experience by ensuring food reaches guests quickly and accurately. In this role, you bring dishes from the kitchen to guests’ tables while maintaining attention to detail and presentation.
Food Runners also help pack takeout orders with care and keep the Expo Station and Takeout Packing Stations clean, organized, and running smoothly in accordance with Din Tai Fung’s Standard Operating Procedures (SOPs). By working closely with servers and the kitchen team, you help keep service flowing and ensure every guest receives their meal promptly and correctly.
WHY JOIN DIN TAI FUNG?
Din Tai Fung (DTF) is a globally celebrated, family-owned restaurant brand founded in 1972 and internationally renowned for its iconic Xiao Long Bao. With more than 165 locations across 13 countries including 20 in North America. DTF is Michelin-recognized and admired for its uncompromising quality, authentic flavors, and warm, gracious hospitality. Each location delivers an elevated yet inviting cultural dining experience designed to delight guests on any occasion.
LOCATION: 700 SW 5th Ave Suite 1040, Portland, Oregon 97204 (Pioneer Place)
INTERVIEW EXPECTATIONS: The first step in our interview process is participating in a required one-way video interview recording. Please note, candidates who do not complete this portion of the interview process will not be able to move forward.
PAY RATE FOR SERVER: $16.80/hour + Estimated $26.25 - $28.25/hr in Tips*
PAY RATE FOR FOOD RUNNER: $16.80/hour + Estimated $9.25 - $10.50/hr in Tips*
- Flexible Work Schedule (Opening / Closing Shifts, Weekday / Weekend Shifts)
- In-Depth Training Program On All Essential Job Functions
BENEFITS AND PERKS:
- Competitive Pay & Benefits
- Employer Contribution for individuals and eligible dependents' medical insurance
- Dental, Vision, and Life Insurance
- Health Savings Account (HSA)
- Commuter Spending Accounts
- 401(k) Plan with company match
- Employee Assistance Program
- Discounts through BenefitHub
- Employee Meal Discounts
- Opportunities for growth; we love promoting within!
JOB REQUIREMENTS FOR SERVER:
We are searching for friendly, energetic, highly motivated people who will thrive in a fast-paced, team-oriented environment.
- Minimum of 6 months of experience as a Server in a full-service or comparable restaurant
- Ability to stand for long periods of time
- Positive and Professional Attitude
NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally
Pay: From $16.80 per hour
Benefits:
- Employee discount
- Referral program
Application Question(s):
- Do you have at least six (6) months of serving experience in a full-service or comparable restaurant?
- If you do not have previous serving experience, would you be interested in being considered for one of our Front of House Support roles (Greeter, Food Runner, or Busser)?
- Are you at least 18 years or older? (Yes or No)
- Are you legally authorized to work in the United States? If hired, will you be able to provide documentation verifying your eligibility to work in the United States? Disclaimer: Din Tai Fung participates in E-Verify and will verify employment eligibility through official documentation upon hire.
- Do you have the ability to stand for long periods of time?
Work Location: In person
