Position Overview
We are seeking a highly motivated Director of Security Operations & Business Development to oversee all aspects of our South Florida security operations while driving new business growth throughout the region.
The ideal candidate is a former law enforcement executive or senior security professional with extensive experience managing security personnel, overseeing field operations, developing client relationships, and generating new business opportunities.
This is a leadership position for someone who is equally comfortable managing large security teams, meeting with CEOs and property managers, responding to client emergencies, and closing new accounts.
Responsibilities
Operations Leadership
- Oversee daily security operations throughout South Florida
- Recruit, interview, hire, train, and mentor security personnel
- Supervise field supervisors and site management teams
- Ensure compliance with all company policies and Florida licensing requirements
- Conduct site inspections and quality assurance audits
- Manage scheduling, staffing levels, and operational coverage
- Respond to client concerns and operational emergencies
- Develop post orders and operational procedures
- Maintain high standards of professionalism and customer service
Client Management
- Serve as the primary relationship manager for assigned accounts
- Conduct regular client meetings and security reviews
- Identify opportunities to expand existing services
- Ensure contract compliance and client satisfaction
- Resolve service issues quickly and professionally
Business Development
- Develop new business throughout South Florida
- Build relationships with:
- Commercial real estate firms
- Property management companies
- Luxury residential buildings
- Hospitality organizations
- Construction companies
- Healthcare facilities
- Retail organizations
- Corporate clients
- Network within the business community
- Attend industry and networking events
- Respond to RFPs and prepare proposals
- Conduct security assessments for prospective clients
- Meet or exceed annual sales goals
- Collaborate with executive leadership on regional growth strategies
Administrative Responsibilities
- Prepare operational reports
- Monitor budgets and profitability
- Assist with contract pricing
- Review incident reports and investigations
- Ensure accurate documentation and compliance
- Coordinate with HR and executive leadership
Qualifications
Required
- Former law enforcement officer, supervisor, or command-level professional preferred
- Minimum 10 years of security management or law enforcement leadership experience
- Minimum 5 years managing security personnel
- Proven experience overseeing multiple security contracts
- Demonstrated business development or sales success
- Excellent leadership and communication skills
- Strong organizational and problem-solving abilities
- Professional appearance and demeanor
- Valid driver's license
- Ability to travel throughout South Florida
Preferred
- Florida Class "B" Security Agency Manager license (or ability to obtain)
- Experience with executive protection or corporate security
- Existing network within the South Florida business community
- Experience with commercial real estate, hospitality, healthcare, or luxury residential security
- Bachelor's degree in Criminal Justice, Business, or a related field
Compensation
We offer a competitive compensation package that rewards both operational excellence and business development success.
Compensation may include:
- Competitive base salary
- Performance bonus
- New business commission opportunities
- Health benefits
- Paid time off
- Professional development
- Opportunity for advancement within a nationally recognized security and investigations firm
What We're Looking For
The successful candidate is:
- A natural leader who earns respect from clients and employees
- A relationship builder who enjoys networking and developing new business
- Comfortable making operational decisions independently
- Detail-oriented without losing sight of the bigger picture
- Professional, accountable, and driven to grow a successful regional operation
If you're looking for an opportunity to build a market, grow a team, and make a measurable impact with one of the industry's most respected security firms, we'd like to hear from you.
- To Apply: Please submit your resume along with a brief cover letter outlining your operational leadership experience and business development accomplishments.
Work Location: In person
