Admin – Compliance & Customer Support Focus
We are seeking a detail-oriented Admin to join our team in Flower Mound, TX. This is a full-time, in-office role with a focus on data accuracy, compliance review, and customer interaction.
This position plays a critical role in helping employers stay compliant with federal hiring requirements, including Form I-9 and E-Verify processing. Full training is provided.
What You’ll Do
- Review and process employee Form I-9 submissions for accuracy and completeness
- Enter and verify data across internal systems
- Assist with E-Verify case processing (training provided)
- Communicate with clients and employees via phone, chat, and email
- Help resolve data issues and guide users through corrections
- Maintain accurate records in a fast-paced, high-volume environment
- Ensure confidentiality of sensitive personal information
What This Job Is Like
- Fast-paced, detail-heavy work
- Significant screen time (most of your day is on a computer)
- Requires focus, accuracy, and meeting daily productivity goals
- Blend of data entry + problem solving + customer communication
What We’re Looking For
- Strong attention to detail (critical for compliance work)
- Comfortable working with technology and multiple systems
- Good communication skills (phone, chat, email)
- Ability to stay organized and meet deadlines
- Positive attitude and willingness to learn
Required Skills
- Proficiency in Microsoft Office (especially Excel)
- Strong computer literacy (minimum 1 year required)
- Ability to type and enter data accurately and efficiently
Training Provided
- Form I-9 compliance review
- E-Verify processing
- Internal systems and workflows
- Customer support best practices
Work Environment
- Full-time, in-office role
- Monday–Friday, 8-hour day shift
- Team-oriented but independently driven work
Location Requirement
- Flower Mound, TX 75028
- Must live within ~15 minutes or be willing to relocate
Benefits
Pay: $15.00 - $16.00 per hour
Benefits:
Work Location: In person
