Palm Point Behavioral Health is hiring a skilled Assessment Coordinator with a Master’s or Master’s in Social Work (MA/MSW) to join our dynamic team. The ideal candidate will be responsible for conducting thorough patient assessments, coordinating care plans, and ensuring accurate documentation within a behavioral health setting. This role requires a proactive approach to crisis management, patient evaluation, and collaboration with multidisciplinary teams to deliver exceptional mental health and behavioral services.
Company Overview
Palm Point Behavioral Health is dedicated to providing a safe, compassionate, and innovative environment for individuals experiencing behavioral health challenges. Our facility offers comprehensive inpatient and outpatient services for patients across all age groups, focusing on evidence-based treatment modalities to foster long-term recovery and improved quality of life.
Responsibilities
- Conduct comprehensive patient assessments including intake interviews, mental health evaluations, and risk assessments utilizing clinical tools and medical terminology.
- Coordinate with clinical staff to develop individualized treatment plans tailored to each patient’s needs, including group and individual therapy sessions.
- Manage crisis intervention procedures promptly and effectively, ensuring patient safety while adhering to HIPAA regulations and medical documentation standards.
- Collect and analyze data related to patient progress, treatment outcomes, and behavioral health trends for research purposes.
- Maintain accurate medical records, ensuring compliance with ICD-10/ICD-9 coding standards and CPT coding practices for billing purposes.
- Provide case management support by facilitating communication between patients, families, community resources, and healthcare providers.
- Apply evidence-based therapeutic techniques such as cognitive-behavioral therapy (CBT), motivational interviewing, applied behavior analysis (ABA), and trauma-informed care including PTSD management.
Requirements
- Master’s degree in Social Work (MSW); licensure preferred LCSW, LMFT, LMFTI, LMHC, or LMHCI, but not required.
- 1-3 years of experience required in behavioral health settings working with children, adolescents, and adults.
- Strong knowledge of mental health counseling techniques including grief counseling, addiction counseling, crisis management, and group therapy.
- Familiarity with medical terminology, HIPAA compliance, medical records management, and electronic health record systems.
- Experience in working within acute care environments such as hospitals or community clinics is highly desirable.
- Proficiency in data collection methods relevant to behavioral health research and case documentation practices.
- Ability to work effectively in high-pressure situations involving triage and crisis intervention while maintaining professionalism and compassion. Join our team as an Assessment Coordinator to make a meaningful impact on patients’ lives through expert evaluation, compassionate care coordination, and innovative treatment approaches in a supportive environment dedicated to excellence in behavioral health services.
The Intake Assessment Coordinator is responsible for being able to perform all aspects of Palm Point Behavioral Hospital’s intake and admission process for both Inpatient and Outpatient Servives, including efficient and effective handling of inquiry calls, knowledge of and communication with referral sources; providing hospital and program information to individuals, agencies, facilities, and professionals; making outside referrals, when appropriate; assessing and triaging an individual’s mental health status; making patient safety and level of care recommendations to the PPBH physician; identifying insurance benefits, pre-certification of patient care; completing all admission requirements; communicating patient safety concerns and pertinent patient information to unit nursing staff and documenting all necessary information in Med Series 4.
Job Duties/Responsibilities:
- Responds to telephone inquiries
- Knows PPBH programs and is able to answer general program information
- Determines initial clinical and financial eligbility
- Conducts psychosocial evaluation on each assigned admission, gathers data
- Coordinates with the treatment team, family and patients
About Universal Health Services (UHS):
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
