Support Staff (Orange Flag & White Flag Operations)
Office of Community Safety | Executive Department
Be There When the Community Needs You Most
When extreme weather threatens the health and safety of Greensboro's most vulnerable residents, the Office of Community Safety responds with compassion, coordination, and care. As a Support Staff team member, you'll play a critical role in helping operate the City's Orange Flag (extreme heat) and White Flag (extreme cold) emergency shelter initiatives.
If you're passionate about serving others and want to make a meaningful difference during times of greatest need, this opportunity offers a chance to support life-saving services while advancing Greensboro's commitment to equity, dignity, and community well-being.
Compensation & Classification
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Hourly Rate: $20.00 per hour
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FLSA Status: Non-Exempt
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Job Type: Active Roster Temporary
Work Schedule
This position supports emergency weather shelter operations and requires overnight availability.
Typical Schedule:
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7:00 PM – 8:00 AM
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Hours are scheduled when Orange Flag (extreme heat) or White Flag (extreme cold) operations are activated.
Because these initiatives are activated based on weather conditions, flexibility and reliability are essential.
Why You'll Love This Opportunity-
Make a direct impact by helping protect vulnerable community members during severe weather.
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Be part of Greensboro's innovative and compassionate Community Safety team.
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Gain valuable experience in emergency shelter operations and community outreach.
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Work alongside dedicated professionals and community partners committed to serving others.
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Help advance Greensboro's vision of creating safe neighborhoods and exceptional quality of life for everyone.
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Contribute to meaningful work that reflects the City's values of being people-centered, purpose-driven, resilient, and equitable.
About the Role
Support Staff members assist with the operation of Greensboro's emergency weather sheltering initiatives during periods of extreme heat and extreme cold.
Working alongside Community Safety personnel and community partners, you'll help ensure shelter operations run safely and efficiently while providing compassionate support to individuals experiencing homelessness and other vulnerable residents seeking refuge during dangerous weather conditions.
Key responsibilities include:
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Support overnight operations during Orange Flag and White Flag activations.
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Assist with shelter setup, operations, and closing procedures.
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Welcome and assist shelter guests with professionalism, dignity, and respect.
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Help connect individuals with available community resources and support services.
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Maintain a safe, organized, and welcoming shelter environment.
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Collaborate with Community Safety staff and partner agencies.
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Assist with basic operational tasks as assigned to support emergency shelter services.
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Complete required documentation and communicate effectively with supervisors and team members.
This role supports the City's mission of shaping an inclusive future through compassionate service, innovative partnerships, and community-centered public safety.
