Overall Compensation & Benefits:
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Medical, Dental, & Vision insurance packages - FT employees
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401k plan – Employer matching
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Paid time off accruals
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20% Employee discount
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Free Box Items for employees
- Performance reviews (60-day, 6-month, Annual)
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Quarterly Bonus*
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Happy Hour Bonus*
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Birthday Bonus*
- For more information, please contact us, and we will be happy to answer any questions about this benefit.
General Purpose: To provide customer service in a friendly and professional manner that consistently follows the Customer Service Standards, to maintain a high level of customer satisfaction by properly handling all inquiries, orders, special orders and returns, and to assist in creating an abundant, well-stocked grocery department that is clean, organized and appealing.
Essential Duties:
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Proactively assist customers within the guidelines outlined in our Customer Service Standards
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Assist customers with special requests or needs, including customer returns and special orders.
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Maintain Grocery Department through proper pricing, stocking, facing, rotation, cleaning, storage, organization and creative merchandising.
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Reduce loss by properly recording all merchandise returns, damaged products, spoilage, and breakage.
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Gain knowledge of products, promotions, and issues relevant to the Natural Foods Industry, and utilize this knowledge to assist our customers, without violating FDA guidelines restricting prescribing and/or diagnosing.
Other Responsibilities:
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Promptly respond to ” bagging assistance pages.”
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Maintain accurate and appropriate signage and request shelf tags when needed.
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Use box cutter, baler and all other equipment properly.
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Know store layout/product location to refer the customer to the appropriate aisle when asked.
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Attend scheduled Grocery Department meetings and all store meetings.
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Assist other staff members in achieving the goals of the Department and the store.
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Assist with inventory as needed.
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Adhere to all store policies as outlined by the Grocery Manager, Staff Member Handbook and Injury and Illness Prevention Plan.
Work Environment:
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Ability to work under a variety of conditions, including cold temperatures for extended periods of time.
Qualifications:
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Friendly, outgoing personality.
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Previous grocery experience and knowledge of natural foods products preferred.
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Strong communication skills.
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Ability to read product labels and UPC codes.
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Ability to work with others to achieve a common goal.
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Ability to organize, prioritize and accomplish tasks with little or no supervision.
Physical Demands:
- Ability to lift and carry up to 50 lbs throughout any assigned shift unassisted.
- Ability to push/pull a loaded grocery stock cart throughout any assigned shift unassisted.
- Ability to stand and walk for extended periods of time.
- Ability to climb and balance on a step stool/ladder.
- Ability to stoop, kneel and crouch.
- Ability to sustain repetitive arm and hand motion.
- Ability to reach above shoulders and horizontally to stock and retrieve inventory.
