We are seeking a driven and detail-oriented Mortgage Loan Officer Assistant to manage borrower prequalification, pre-approvals, and pipeline execution for a high-performing mortgage team. The Mortgage Loan Officer Assistant plays a critical role in ensuring loans are structured properly, communicated clearly, and closed on time.
This role works closely with the Loan Officer, borrowers, processors, underwriters, and third-party partners to maintain 95%+ on-time closings while delivering a concierge-level borrower and referral partner experience.
Compensation: $60,000 - $80,000 base salary with potential per-file bonus, based on performance and team structure.
Compensation:
$60,000 - $80,000 DEO + bonus potential
Responsibilities:
Prequalify
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Serve as an available resource for referral partners
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Engage in soft qualification conversations to help assess general borrower readiness and scenario viability
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Answer referral partner questions such as: condo warrantability, bank statement borrower scenarios, and recasting and general loan structure questions
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Communicate effectively with all referral partners (Realtors, financial advisors, builders, and other partners) using clear, accurate, and compliant language
Pre-Approve
- Accurately pre-approve qualified borrowers
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Prepare payment and scenario requests
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Proactively engage pre-approved buyers
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Communicate effectively with referral partners
Pipeline Management
- Onboard all new contracts for rate lock consultation
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Submit applications for processing for disclosures
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Execute borrower updates, pre-closing, and funding calls
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Ensure 95%+ of loans close on time
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Resolve 95%+ of loan issues prior to LO escalation
Essential Duties of This Position
Prequalify
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Act as an available resource for referral partners when the Loan Officer is unavailable
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Engage in soft qualification conversations to assess general borrower readiness and overall scenario viability
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Respond to referral partner questions related to: Condo warrantability, bank statement borrower scenarios, recasting, and general loan structure questions
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Communicate clearly, accurately, and compliantly with all referral partners, including Realtors, financial advisors, builders, and other strategic partners
Pre-Approve
- Communicate approval terms clearly to borrowers. Issue supplemental pre-approval documentation
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Notify Realtors immediately after issuing approvals
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Expedite rush pre-approval requests
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Flag red flags to the LO or Team Captain
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Dedicate weekly time to proactive pre-approval outreach
Pipeline
- Perform daily pipeline “gauge checks”
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Attend pipeline meetings and milestone reviews
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Deliver consistent borrower and Realtor updates
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Review Closing Disclosures for accuracy
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Conduct pre-closing and congratulatory funding calls
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Provide post-closing support and urgent after-hours assistance
Additional Role Expectations
- Maintain high professionalism in all written and verbal communication
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Act as a concierge between borrowers and business partners
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Consistently exceed borrower and referral partner expectations
Qualifications:-
Active NMLS license is required
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Minimum 2 years of mortgage loan officer assistant, processing, underwriting, or origination experience
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Proficient in DU/DO, LP, and investor guidelines
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Experience with major LOS platforms
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Strong verbal and written communication skills
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Excellent organization, prioritization, and time management
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Ability to collaborate across departments
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Completion of regulatory and compliance training
About Company
Led by John Markman (nationally ranked top 1% mortgage originator), our team brings over 15 years of experience in real estate and mortgage finance. At Fairway Home Mortgage, we specialize in providing custom mortgage solutions for a wide range of borrowers, including complex loan structures that many lenders cannot handle.
Our team operates with four core values:
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Humility First
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People Over Profit, Always
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Passion to Serve – Our clients and Business Partners
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Create an Amazing Experience
We run lean, move fast, and stay focused on creating wins for clients, referral partners, and the team.
We’re looking for professionals who are:
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Hungry to learn
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Eager to perform
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Driven by purpose
If you thrive in a high-performance, high-impact environment, we would love to connect.
