University of Pittsburgh Physicians is hiring a full-time Surgery Scheduler to join their team at HVI Vascular.
Hours: Monday-Friday, daylight hours
Location: UPMC Shadyside, 5200 Centre Ave, Pittsburgh, PA
Position Specifics: This position will have a hybrid schedule after the successful completion of training/orientation.
What Can UPMC Do for You?
-
A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future
-
Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
-
Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave
-
Competitive pay for the work that you do
Responsibilities:
-
Work directly with department to troubleshoot procedural and operations issues.
-
Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
-
Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
-
Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
-
Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
-
Ensure that informed consents are signed.
-
Provide patients with pre and postoperative instruction according to service specific guidelines.
-
Coordinate patient education seminars and schedules physicians accordingly.
-
Collect data for research study.
-
Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
-
Ensure all billing and insurance information is current and accurate.
-
Complete special projects as assigned.
-
Act as liaison between patient and referring physicians.
-
Obtain pre-certification and/or referral prior to the date of the procedure.
-
Coordinate and track internal and external marketing efforts.
-
Attend and schedule department meetings.
-
Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
-
High school diploma or equivalent required.
-
Completion of a medical assisting program or 2-4 years experience in a medical field.
-
Proficiency in medical terminology preferred.
-
General knowledge of computer software and practice management databases is essential.
-
Knowledge of the Epic practice management programs preferred.
- Strong organization, time management and interpersonal skills.
-
Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees.
-
Ability to deal compassionately and professionally with patients is essential.
-
Work independently and possess sound decision-making skills.
-
Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
-
Ability to prioritize work demands.
-
Ability to consistently maintain confidentiality with regards to all job assignments and related information.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
