Join a Team Where Every Stay is a Story. Do you love getting to know a pet’s unique personality? At Pet Lodge, we pride ourselves on providing tailored, personalized care—from breed-specific grooming cuts to enrichment-filled boarding stays. We’re looking for caregivers who are ready to provide the activity, stimulation, and connection that pets love (and pet parents trust). Join us in a high-energy environment where your work directly contributes to the "peace of mind" and "happy tails" of our Pet Lodge families!
We are seeking an organized, friendly, and animal-loving Customer Service Representative to be the face and voice of our pet boarding facility! As the first person our clients and their furry family members meet, your primary role is to provide exceptional customer service. You will handle everything from booking reservations and managing check-ins to answering phone calls and ensuring a seamless, welcoming experience for our clients.
If you love multitasking, working with people, and don't mind the occasional wet nose or wagging tail at your desk, we want to hear from you!
Essential functions and responsibilities:
Handle financial transactions, process credit cards, cash, and invoices, and balance the register at the end of the shift.